To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Pants are great. But for the 3rd time in a row even after emailing them before I bought them. They sent the wrong size again! This is pathetic. I can't believe that they did it again! So once again I need to go downtown and return it. HORRIBLE SERVICE!