To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I got a used item. Quality is ok. But it’s reeking if someone’s detergent and perfume and had a pot stain. I got a white one as well and it was new. No issues. Just find this negligent and gross from vendor.