To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this coat for my mom, I wasn't sure what size to buy. I bought a size too small, they exchanged it and the new one arrived very fast. My mom loves the coat, it fits so nice, and she reports it blocks the wind well.