To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Normally this jacket would get a 5 star rating due to the fact my hubby has owned 2 of these and they were awesome. However this order was for my son who picked the 2 tone tan and blue and was sent instead black and purple. Not sure yet on if we will go through the hassle of returning but was it really that hard to get the order correct the first time.