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All-new Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal

Brand: Amazon

76 ratings

| 8 answered questions

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Enhance your purchase

See your day clearly with Alexa at the ready – Set alarms and timers, check your calendar or the news, make video calls to friends and family with the 2 MP camera, and stream music or shows—all with your voice.
Add Alexa to your bedside – Ease into the day with a routine that turns compatible lights on gradually. Or wake up to your news update, the weather forecast, and your favourite music.
Manage your smart home – Look in when you're away with the built-in camera. Control compatible devices like cameras, lights, and more using the interactive display or your voice.
Connect with video calling – Use the 2 MP camera to call friends and family who have the Alexa app or an Echo device with a screen. Make announcements to other compatible devices in your home.
Be entertained – Ask Alexa to play your favourite shows, music, and podcasts from Prime Video, Netflix, Amazon Music, Apple Music, Spotify, and more.
Put photos on (smart) display – Use Amazon Photos to turn your home screen into a digital frame.
Designed to protect your privacy – Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic/camera off button and a built-in camera shutter.

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Make other bedsides jealous

Get a jump on your day with Echo Show 5 and Alexa in your corner. Customise your morning routine to wake up with lights that simulate sunrise and an alarm that plays your favourite song. Glance at your calendar or the news, catch up on a podcast, make video calls to friends and family who have the Alexa app or an Echo device with a screen, set timers, and stream music or shows—all using just your voice.

Enjoy a smarter smart home

Paired with compatible smart plugs, cameras, and more, Echo Show 5 lets you control your smart home using your voice or the interactive display. You can also schedule Routines to automate a series of actions. For example, when you say “Alexa, good morning”, Alexa can turn on the lights, give the weather forecast, and read the news.

Look in when you're out

Securely access the built-in camera to look around—it's peace of mind whenever you want. Use your Alexa app or another Echo Show device.

Alexa makes it easy to stay in the loop

Make hands-free video calls to friends and family who have an Echo Show or the Alexa app. Make announcements to other compatible devices in your home and use Drop In as an intercom between rooms or with favourite contacts.

So many ways to be entertained

Catch up on today’s news and sports highlights. Watch TV shows, movies, music videos, or movie trailers from Prime Video, Netflix, and more. Stream music from Amazon Music, Apple Music, and Spotify.

All your photos.
All right here.

Use Amazon Photos to turn your home screen into a digital frame. See your photos rotate with other home screen content or as a slideshow.

Alexa's always getting smarter with skills that can help you do more and unwind—play Trivia Battle, relax with Headspace, or find recipes with Taste.com.au. Just say, “Alexa, show me skills.”

Designed to protect your privacy

Alexa and Echo Show devices are built with multiple layers of privacy protection. From the mic/camera off button and built-in camera shutter to the ability to delete your voice recordings, you have transparency and control over your Alexa experience. Learn more about how Alexa and Echo devices work.

Simple to set up and use

1. Plug in Echo Show 5.

2. Connect to the internet
using Echo Show 5.

3. Just ask Alexa for music,
weather, news, and more.

Every day is an earth day

You don't have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this Echo device. Here's how:

Device Materials

38% post-consumer recycled plastics
100% post-consumer recycled fabric
50% post-consumer recycled plastic in power adaptor

Device Packaging

96% of this device’s packaging is made of wood fibre-based materials from responsibly managed forests or recycled sources.

Low Power Mode

To reduce its energy consumption, this device will enter Low Power Mode when it is idle.

Compare Echo Show devices

	Echo Show 5 (2nd Gen)	Echo Show 8 (2nd Gen)	Echo Show 10 (3rd Gen)	Echo Show 15
Price	From: $119.00	From: $199.00	From: $399.00	From: $399.00
Ratings	(76)	(58)	(143)	No customer reviews yet
Alexa built in
Screen	5.5” with 960 x 480 resolution	8.0” with 1280 x 800 resolution	10.1” with 1280 x 800 resolution	15.6” with 1980 x 1080 resolution
Motion
Speakers	1 x 1.7”	2 x 2.0”	2 x 1.0” tweeters + 3.0” woofer	2 x 1.6“
Camera	2 MP	13 MP with auto-framing	13 MP with auto-framing	5 MP
Visual ID personalisation
Built-in Zigbee smart home hub
Wall mountable
Orientation	Landscape	Landscape	Landscape	Portrait or Landscape
Camera controls	Built-in camera shutter and microphone/camera off button	Built-in camera shutter and microphone/camera off button	Built-in camera shutter and microphone/camera off button	Built-in camera shutter and microphone/camera off button
Dimensions	147.72 mm W x 85.95 mm H x 72.91mm D (5.82”W x 3.38”H x 2.87”D)	200.4 mm W x 130 mm H x 99 mm D (7.9”W x 5.4”H x 3.9”D)	251 mm W x 230 mm H x 172 mm D (9.9”W x 9”H x 6.7”D)	401.3 mm W x 251 mm H x 35.5 mm D (15.8”W x 9.9”H x 1.4”D)

Echo Show 5 (2nd Gen, 2021 release)

Size	148mm x 86mm x 73mm (5.8” x 3.4” x 2.9”)
Weight	403 grams. Actual size and weight may vary by manufacturing process
Display	5.5” touchscreen
Camera	2 MP camera with built-in shutter (photo quality / size may vary)
WiFi connectivity	Wi-Fi required. Dual-band Wi-Fi supports 802.11a/b/g/n/ac Wi-Fi networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Bluetooth connectivity	Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 5 or from Echo Show 5 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.
Audio	Full range 1.65” built-in speaker.
System requirements	Wi-Fi required. Echo Show 5 comes ready to connect to your WiFi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. View our supported operating systems. Certain services are subject to change or withdrawal at any time, may not be available in all areas, and may require separate subscriptions.
Setup technology	Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup.
Processor	MediaTek MT 8163
Accessibility features	On Echo devices with screens, you can enable Alexa captioning and closed captioning, magnify the screen, toggle colour inversion, and choose between color correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo with a screen accessibility and Alexa accessibility.

Warranty and Service	Echo Show 5 is sold with a limited warranty of one year provided by the manufacturer. This Limited Warranty does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. Use of Echo Show 5 is subject to the terms found here.
Included in the Box	Echo Show 5, power adapter (30W)/cable (149 cm), power cable (white), and quick start guide.
Generation	Echo Show 5 (2nd Gen) - 2021 release
Privacy Features	Wake word technology, streaming indicators, microphone/camera off button, built-in camera shutter, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy.
Recommended device footprint	Echo Show 5 device is 148mm W x 73mm D. Recommended footprint: 152mm W x 102mm D.
Software Security Updates	This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device.

Customer Questions & Answers

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Customer reviews

5 star		57%
4 star		17%
3 star		11%
2 star		6%
1 star		9%

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Top reviews from Australia

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Colour Name: Deep Sea BlueVerified Purchase

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

12 people found this helpful

Helpful

Damien

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

Colour Name: CharcoalVerified Purchase

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

5 people found this helpful

Helpful

Iain Whitecross

Great if you live in the US, but anywhere else forget it.

Reviewed in Australia on 19 July 2021

Colour Name: Glacier WhiteVerified Purchase

Had high hopes for this device, but it has let me down. Quality wise this Echo device is good, the voice is good as well and I don’t have to prefix each command with OK or HEY. But my main issue is that it is USA centric. It constantly scrolls down US news, info on US movies, shows and sports but I cannot get it to be Australia based. I have ensured I have the correct location set on the device, on my AU account and on my US Amazon account but it makes no difference. I can’t set the news to my state, I can’t connect to my YouTube music account (but I can connect to Spotify and others if I paid another monthly fee). Sure I can get a 10 minute News Flash but that is all.
If Amazon want this device to be used outside of USA then they need to change these issues, so at this stage it is relegated to being glorified digital alarm clock.

3 people found this helpful

Helpful

No complaints

Reviewed in Australia on 4 July 2021

Colour Name: Deep Sea BlueVerified Purchase

Regarding the newer 2021 edition, it has to be said that this item is absolutely wonderful. It took about an hour to set up. Usually spending an hour to set up anything is annoying, but this was quite enjoyable because there are so many options. The hour was spent setting up the different options.

Works perfectly with my echo wall clock

One person found this helpful

Helpful

Kung-Foo-Kamel

Okay But Lacking a Basic Feature

Reviewed in Australia on 22 July 2021

Colour Name: CharcoalVerified Purchase

Works just as good as any of the Echo's, screen is okay, nice to have clock and weather on display, you can watch Youtube via the built in web browser, and it seems to play pretty good, but I find the touch screen very slow to respond, it feels underpowered when navigating its menu, but voice response is on par with Echo Dot's.

The main reason I gave it 3 stars, is the lacking of any 3.5mm audio output jack, the built in speaker like all of these devices sounds like tweeter in a cardboard box, I have tried some generic USB Audio DAC's and none of them work, so its use case is very limited.

I recommend this to people that would like a nice bedside or office desk clock and don't really care about audio quality, but if you want this for a Kitchen setting, I would recommend going for the larger Show 8.

One person found this helpful

Helpful

Joy Swan

Echo 5

Reviewed in Australia on 11 July 2021

Colour Name: CharcoalVerified Purchase

This is so good, I love the fact that the screen dims at night and when asked to play music it is not
over the top loud. Also I just love Tech. and this is my favourite so far. Top marks to Amazon.

2 people found this helpful

Helpful

James Bowen

Picture display is good but suggestions intrusive

Reviewed in Australia on 24 July 2021

Colour Name: Glacier WhiteVerified Purchase

The ever-changing beautiful nature images are fine and the clock figures do not seriously obscure these as they do on the Echo Show 8; but the constant suggestions from Alexa are irritating. I don't want Alexa to keep asking me whether I want to add bananas to my shopping list or to suggest self-improvement tips. I was able to get rid of most of the silly text information and suggestions from Alexa but these silly suggestions appear to be unremovable. I just want to see beautiful nature images on my Echo Show screen and a clock that does not obscure them. This is where Google's Nest Hub is a superior device. It has a beautiful 7-inch screen for a near similar price and allows the owner to add only information that is useful to the owner.

Helpful

Stephanie

Its okay but it misses the mark for me

Reviewed in Australia on 30 July 2021

Colour Name: CharcoalVerified Purchase

I bought 2 of these today to have in my kids' rooms so they can listen to music and books from audible.

Firstly, I find it a bit slow to respond, however I can live with it.
My major problem with it is, I can't seem to select what song to play by using the touch screen, I have to use voice commands. I don't always know the song I want to play, I want to browse for it on the device - but I can't! And I can't select playlists either. It's similar with the books. You can use a voice command or you have select the book from your phone - you can't scroll through on the device. Well, I'd like the kids to independently use the device without needing my phone all the time.
Also, I can't seem to disable all videos on the device! There needs to be a restriction option to disable all videos. I don't want my kids to be able to watch videos on the device whenever they want.
At this stage I'm a bit disappointed :(

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All-new Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal