Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal
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  • Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
682 global ratings
5 star
63%
4 star
18%
3 star
10%
2 star
5%
1 star
4%
Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal

Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal

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Colour Name: CharcoalStyle Name: Device onlyChange
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Top positive review

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Damien
4.0 out of 5 starsInteresting features, but very slow!
Reviewed in Australia on 10 June 2021
It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness
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17 people found this helpful

Top critical review

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Gilly
3.0 out of 5 starsWas poor, but customer service did help
Reviewed in Australia on 13 June 2021
Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.
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46 people found this helpful

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From Australia

Trillianx
5.0 out of 5 stars I’m loving it.
Reviewed in Australia on 27 April 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
I did not expect to love this little thing, but I do. I was devastated when my 12yr old Sony Dream Machine with the 7” screen died. The choice was go with a Google Nest or Amazon Echo. Amazon had a good sale on the Echo 5 so it won and I’m pleasantly surprised.

I did read all the reviews and was concerned about the recognition issues but I don’t find any. I can call “Alexa” from across my dark bedroom and it lights up the way to bed.

After turning off the lights her screen darkens within seconds to show my customised clock settings which aren’t bright, basically a black screen with large digital clock in red numbers.

Playing music is easy and usually plays the right specific track asked for. Sound quality is better than my previous machine and no preloading files necessary. So sweet! Same with my streaming channels.

The alarm can be set to specific days which is great as I work regular shifts part time so no more turning it on and off depending on days.

I’ve synced my iOS calendar to it so it tells me what appointments I have for the day. So no more forgotten appointments.

So overall pretty happy, I’ll probably buy a larger version later for my bedroom and shift this one to the kitchen when I do.
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Adam
2.0 out of 5 stars Alexa needs to learn
Reviewed in Australia on 23 March 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Hi, if i paid full price for this I would be even more disappointed, alexa does not know anything compared to Google, it was not very easy to set up, I have asked her numerous questions and all I get is I'm sorry I don't know that one.... sorry for the bad review but it just isn't a good product I would not recommend to anyone, sorry again
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Gary Guo
5.0 out of 5 stars Surprise Surprise
Reviewed in Australia on 24 March 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
I was surprised by Echo Show 5 when I set it up. It is easy to use , easy to set up and so many skills to explore. Echo is able to connect to all your house smart appliances. Don't worry about the light at night, you can simply turn the screen off entirely when you are sleeping. Just say" Alexa, turn off the screen"
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Wayne Hodges
4.0 out of 5 stars Interesting Device
Reviewed in Australia on 4 December 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Nice little compact device which is easy to view and use. I liked the look of it.
It works fine and the settings are accessible ok.
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lipshien
4.0 out of 5 stars Small device but perfect fit into small living space
Reviewed in Australia on 3 March 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Easy to set-up and works well with most devices. Good screen quality. Recommended for those with small living space or use in bedroom. Particularly like the camera features but will recommend adding an adjustable stand.
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Andrew Knights
5.0 out of 5 stars Good value with a Prime subscription.
Reviewed in Australia on 2 April 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Easy to set up and configure. Voice control works well. A good little unit for the discounted price with a Prime subscription.
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Lily
5.0 out of 5 stars Easy to use
Reviewed in Australia on 14 March 2022
Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase
Alexa is easy to use, simple to set up and keep track of all my upcoming events. Changing the alarm tone was easy to do so now I wake up to my favourite music
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Jennifer
5.0 out of 5 stars Cute and easy to use
Reviewed in Australia on 18 March 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Easy to set up and start using. Loving my workout session music! Can’t wait to set it up for all other uses!
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Kathryn Martin
5.0 out of 5 stars So easy to set-up & use!!
Reviewed in Australia on 13 April 2022
Colour Name: CharcoalStyle Name: Device only
I live in a 40ft bus :-) This is just the PERFECT item to automate so much of my environment, with entertainment, lighting, security, alarms etc etc. Just a BIRILLIANT item to start your home-automation! SOOooo easy .... even for "dummies"!!
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