Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

17 people found this helpful

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

46 people found this helpful

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Anthony Scott Warwick

Unsure why I bothered

Reviewed in Australia on 13 May 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Really don’t know why I bought this. The sound is reasonable quality and you can listen to Amazon music and see Amazon video content but I can already do that on my phone or iPad and you still need either a smart phone or tablet of some kind to set up the Echo. It’s really an echo of an existing device on your wifi network hence the name. Could be good at allowing extra people access to content. It also does work with Google and YouTube quite well. I largely bought this to connect to a wifi security camera and it doesn’t actually do that despite the camera listed on Amazon Prime as an Amazon Alexa operable device but the Echo will not discover the camera so so I need this device ? Probably redundant given I have smart phone and iPad that can do everything this can do but better. A cheap way to give others in your home access to various things like your Amazon video, music and check weather, ask stupid questions and even does Google searched and other things if you have it set up with the App on a device or devices.

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Khan Piesse

Slow, but good enough!

Reviewed in Australia on 6 April 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

I had some glitches and bugs when I first setup the device, weirdly enough the glitches happened after it was updated to the latest version. I had to factory reset it to get it working smoothly. Now that it’s working, I say this: it is damn slow. The touch screen isn’t responsive, the operating system lags, and if I had known how slow it was I wouldn’t have bought it. But if you just use it for Alexa voice commands to control your smart home devices like I do, it works fine. Audio quality isn’t amazing, good enough. Honestly unless this is on a steep discount, buy one of the bigger versions of the Echo Show series because I have an Echo Show 8 that is so much better.

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AustralianShopper

Good starter smart home device

Reviewed in Australia on 27 November 2021

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Voice recognition a little slow, can be very hit and miss on whether or not it will get requests right or even recognise your voice. Built in apps/functions limited, for example the YouTube app is just the mobile webpage which is poor. Some of the design and functions seem too complicated than what they should be and often feel very slow or delayed. Ie. setting up connections with third party apps/smart devices such as Ring cameras.

One person found this helpful

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Jeremy PK

Got it on sale

Reviewed in Australia on 15 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

My first foray into the smart home market, the novelty has worn off but it does still play some role in our house especially with reminders, recipes and music. Very good speaker, no 35mm jack which is a shame and only real negative. The touch screen is not fantastic either

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Chris Jamieson

Slow on ruining smart home devices and buffering

Reviewed in Australia on 3 April 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Slow on running smart life skills buffering on cameras (camera work fine on phones and tablet just not this product

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