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My Echo Show 5 - 2nd Generation worked perfectly so I bought the larger Echo Show 8 - 2nd Generation; but this Echo Show 8 stopped working after only one month when the device froze on the last background nature scene. After restarting, the background nature pictures changed for about five minutes and then my Echo Show 8 froze again on the last nature scene, making this Amazon device useless. I have read on Amazon customer forums that this freezing of the Amazon Echo Show is a common problem.
I was contacted by Amazon representative Chandrasekhar on 24 July 2021, and was told that the problem with my frozen Echo Show 8 - 2nd Generation was a software problem and that Amazon was working on a software update which could take "coming months" to fix. At the end of August 2021, my Echo Show 8 announced a software update, but after installing it, the nature scene froze again after about 5 minutes operation. I have had no contact from Amazon asking whether my Echo Show 8 - 2nd Generation is working after the software update. I find this disappointing because I have been an Amazon customer since 2003 who has bought many hundreds of items from Amazon.
Since the Echo Show 8 was not working, I mothballed it and bought a Google Nest Hub with a 7-inch screen for the same price as the Echo Show 5. The Google machine has a superb picture and it is easier to use with finger swipes than the Amazon models.
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Wi-Fi 5
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Ask Alexa to
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Simple to set up and use
using Echo Show 8.
weather, news, and more.
Every day is an earth day
You don't have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this device. Here's how:
Device Materials
10% post-consumer recycled plastics100% post-consumer recycled fabric50% post-consumer recycled plastic in power adaptor
Device Packaging
98% of this device’s packaging is made of wood fibre-based materials from responsibly managed forests or recycled sources.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power Mode when it is idle.
Compare Echo Show devices
| Price | From: $119.00 | From: $169.00 | From: $199.00 | From: $399.00 |
| Ratings | (64) | (628) | (40) | (134) |
| Alexa built in |
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| Screen | 5.5” with 960 x 480 resolution | 8.0” with 1280 x 800 resolution | 8.0” with 1280 x 800 resolution | 10.1” with 1280 x 800 resolution |
| Speakers | 1 x 1.7” | 2 x 2.0” | 2 x 2.0” | 2 x 1.0” tweeters + 3.0” woofer |
| Camera | 2 MP | 1 MP | 13 MP | 13 MP |
| Built-in Zigbee smart home hub |
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| Camera controls | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button | Built-in camera shutter and microphone/camera off button |
| Motion |
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| Dimensions | 147.72 mm W x 85.95 mm H x 72.91mm D (5.82”W x 3.38”H x 2.87”D) | 200.4 mm W x 130 mm H x 99 mm D (7.9”W x 5.4”H x 3.9”D) | 200.4 mm W x 130 mm H x 99 mm D (7.9”W x 5.4”H x 3.9”D) | 251 mm W x 230 mm H x 172 mm D (9.9”W x 9”H x 6.7”D) |
Technical Details
Echo Show 8
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Size |
200.4 mm x 130 mm x 99 mm (7.9” x 5.4” x 3.9”) |
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Weight |
1043.71 grams. Actual size and weight may vary by manufacturing process. |
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Display |
8.0” touch screen |
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Camera |
13 MP camera with built-in shutter (photo quality / size may vary). |
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Wi-Fi connectivity |
Wi-Fi required. Dual-band Wi-Fi supports 802.11a/b/g/n/ac Wi-Fi networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Show 8 or from Echo Show 8 to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported. |
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Audio |
2.0” neodymium speakers with passive bass radiator |
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System requirements |
Echo Show 8 comes ready to connect to your Wi-Fi. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. Certain services are subject to change or withdrawal at any time, may not be available in all areas, and may require separate subscriptions. |
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Setup technology |
Amazon Wi-Fi simple setup enables customers to connect smart devices to their Wi-Fi network in a few easy steps. Wi-Fi simple setup is another way Alexa is always getting smarter. Learn more about Wi-Fi simple setup. |
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Processor |
MediaTek MT 8183 |
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Accessibility features |
On Echo devices with screens, you can enable Alexa captioning and closed captioning, magnify the screen, toggle colour inversion, and choose between colour correction options. You can also enable the VoiceView screen reader to use gestures to navigate the screen and hear spoken feedback about the items you select. Learn more about Echo with a screen accessibility and Alexa accessibility. |
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Warranty and Service |
Echo Show 8 is sold with a limited warranty of one year provided by the manufacturer. This Limited Warranty does not restrict or alter any non-excludable statutory consumer protections or rights you may have, including under the Australian Consumer Law. Use of Echo Show 8 is subject to these terms. |
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Included in the Box |
Echo Show 8, power adaptor (30W)/cable (145 cm), power cable (white), and quick start guide. |
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Generation |
Echo Show 8 (2nd Gen) - 2021 release |
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Privacy Features |
Wake word technology, streaming indicators, microphone/camera off button, built-in camera shutter, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Recommended device footprint |
Echo Show 8 device is 200 mm W x 99 mm D. Recommended footprint: 203 mm W x 127 mm D. |
Customer Questions & Answers
Customer reviews
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