Amazon.com.au:Customer reviews: Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Glacier White
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
289 global ratings
5 star
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4 star
19%
3 star
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2 star
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1 star
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Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Glacier White

Echo Show 8 (2nd Gen, 2021 release) | HD smart display with Alexa and 13 MP camera | Glacier White

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Colour Name: Glacier WhiteStyle Name: Device onlyChange
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Top positive review

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James Bowen
4.0 out of 5 starsFar better than products from Google and Apple
Reviewed in Australia on 23 July 2021
My Echo Show 8 2nd Generation stopped working after only one month when the device froze on the last background nature scene. An upgrade from Amazon fixed the problem and my Echo Shoe 8 2nd Generation is now working fine.

Amazon's Alexa assistant and Amazon Music work together beautifully, and are far superior to anything Google provides with its Nest Hubs. I have two 7-inch Google Nest Hubs for their lovely pictures and the clock time but they are hopeless when it comes to convenience when playing music on request.

I bought the Apple Homepod Mini to play classical music from Idagio and it is a complete dud because it only works with Apple's more recent operating systems. My Mac OS "Sierra" system is dated 2017, and will not work with Apple's Homepod Mini. I cannot upgrade my Mac OS because I will lose applications that I need. I might as well throw the Apple product in the trash bin. Still on this point, I should mention that Amazon's Alexa is a far better assistant than Apple's Siri.

I strongly recommend the Amazon Echo Show 8 and Echo Show 5 2nd Generation if music playing on request, popular or classical, is important. These Amazon products are far superior in functionality to anything offered by Google or Apple.
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30 people found this helpful

Top critical review

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Andrew Dean
1.0 out of 5 starsLimited functionality in Australie
Reviewed in Australia on 31 October 2021
Obviously made for the US market but has very limited functionality in the Australian market. I bought it for the ability to show recipes while I am cooking but it is virtually useless for that purpose as none of the recipe skills work in the Australian market. In a nutshell - complete waste of time.
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28 people found this helpful

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From Australia

Sean Johnson
1.0 out of 5 stars A huge dip in quality compared to the other Echo products
Reviewed in Australia on 17 September 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
The voice recognition on this device is incredibly frustrating. Compared to our other Echo Dot Gen3 devices it pales in comparison and frequently fails to pick up triggers or commands. It also has an extremely frustrating differences with other Echo voice commands, where things like "alexa, stop" will not stop the media or music playing. The hands-free video selection process is painful compared to something like Siri on AppleTV. Also continually frustrating to open up any app like Zoom as the voice commands are inconsistent, like getting a 50/50 result for "alexa, open zoom" being opening the app or a voice command asking me to holler out a Zoom ID.
15 people found this helpful
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Francine Beker
3.0 out of 5 stars Great sound and video
Reviewed in Australia on 27 June 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
It has great sound and video
Great for getting in touch with other Alexa devices….
7 people found this helpful
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Shikhar Mishra
5.0 out of 5 stars Best smart display+speaker. value for money
Reviewed in Australia on 23 August 2021
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Best out of all the smart displays and speakers. Hits the sweet spot with 8 inch screen. Sound quality is amazing. First time exploring the Amazon/alexa ecosystem, am suprised by how advanced and useful Alexa skills and routines are. Use for headlines, news, music/podcasts, calender, zoom meetings are excellent (camera follows you around!), sometimes youtube (is harder to navigate to it). amazon things like prime video and audible also integrated excellently.
3 people found this helpful
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Tony Shark
4.0 out of 5 stars Australian Review - Pretty Good
Reviewed in Australia on 26 June 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Yeah so, not behd. I got this as an upgrade to my Echo Plus 2nd Gen, mostly because I wanted to have a little slideshow on my desk and to be able to occasionally watch Netflix from it and such. It certainly does those things well enough.

Pros - Nice little screen that's pretty bright and clear. Decent resolution, good enough to view shows on. Easy to set up and get connected for the most part. UI is good, almost everything can be voice activated. You can turn the screen off with your voice if you need to.

Cons - Setup made me connect to the phone app through the pictures function before it would update properly and finish the setup process, but once I figured that out it was fine. Has options to turn off display during 'sleep hours' which you can change, but seemingly times out the display anyway when it gets too late regardless of your chosen hours or if you turn that feature off. Very slow to update anything, if you clear notifications the icon stays around for a good while before realising it shouldn't be there. Lots of little bugs like slideshow disappearing for no reason until reset or the next day. Seems the programming side might be a bit of an afterthought for the product? Videos stutter and are janky for about 5-10s when starting them but if left alone it comes good and plays smoothly.

Overall, worth it. If you're looking for something moreso high end with better organisation features for your office desk then this probably wont be enough but if you're looking for an upgrade to your echo or want this to play videos while you cook etc then this is great. The price is very cheap too, imo.
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Alex D
4.0 out of 5 stars Has bells but missing a few whistles
Reviewed in Australia on 8 February 2022
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
A great complement to the echo range. I have echo's dotted around the house but an 8 inch screen does make a huge difference. Accessibility and visuals make all the difference. Sound quality is great given the form factor. Extremely more convenient to see the time in the kitchen where it is placed. Actually seeing the timer is very handy. Video applications are accessible but voice command usability to navigate intuitively is lacking. An example is searching YouTube but then not able to accurately select the right video with voice commands is annoying. Have to use your hands. Voice commands to forward or rewind clips is not possible. Missing an Aux input is definitely a poor decision by Amazon to remove. Definitely get the stand, but as with most people's opinion it should have been include. Luckily I got the echo show 8 on special. Not worth it at original retail price.
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Yuvi
3.0 out of 5 stars Not compatible with YouTube
Reviewed in Australia on 13 December 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
I pay for YouTube premium and this device does not support YouTube video or YouTube music.
I have 6 Google Nest Hubs and was looking forward to changing to echo because;
it has a camera for video calls & security monitoring
Superb sound quality
Large screen
Cheap price point

If one day it supports YouTube video and music I will definitely switch. For now I am returning this product until they refine the device for media consumption.
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Duncan Steele
4.0 out of 5 stars Thought it would work better with RING
Reviewed in Australia on 7 June 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
The package is 1.7kg, so heavier than I thought it would be. Happy with the sound and screen. Typing is a little slow, but when up and running, voice commands as easy, not super quick, but for goodness sake, it is only $129 with free delivery, I would hate to see what tablet you would get for $129. You can look through the Ring security cameras, but takes a little to setup, so allocate 10 mins or so unless you Ring account is already connected to your Amazon account. The Ring door bell, but does not ding when someone hits the button. Good for playing music, 8" screen is good enough for watching a video in the kitchen while cooking. Have not tride lights yet, but I can turn all my Ring security light with just "Alexa, All Lights on" (May rename that :P). So all in all, I think it is worth the money, buy the time you get everything in sync, Ring, Echo, mobile, etc.
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Kylie
5.0 out of 5 stars My new alarm clock and music player
Reviewed in Australia on 11 March 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
I love that I can ask Alexa what the time is in a whisper and she whispers in reply. She tells me the time, the weather and plays my music. I love lying in bed and watching a streaming service and can adjust the volume or stop it playing with a voice command and not having to remember where my phone or remote is. Perfect bedroom alarm clock. Great that the camera has a shutter that I can keep closed but open when I video call.
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Ryan.T
5.0 out of 5 stars Best value product on BlackFriday 2021
Reviewed in Australia on 22 January 2022
Colour Name: CharcoalStyle Name: Device onlyVerified Purchase
Great price AUD99, for 8 inch screen, good size to be able to see the time 3m away from my usual seat. Speaker is performing a lot better than I expected. Have been using it to play a lot of music, especially Taylor Swift song is great to listen from this device. I enjoyed the most for lyrics that play along to sing along.Last, the well-known video call and DROPIN call perfect to call elderly who is not used to smartphone!
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Ryan.T
5.0 out of 5 stars Best value product on BlackFriday 2021
Reviewed in Australia on 22 January 2022
Great price AUD99, for 8 inch screen, good size to be able to see the time 3m away from my usual seat. Speaker is performing a lot better than I expected. Have been using it to play a lot of music, especially Taylor Swift song is great to listen from this device. I enjoyed the most for lyrics that play along to sing along.Last, the well-known video call and DROPIN call perfect to call elderly who is not used to smartphone!
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Kindle Customer
3.0 out of 5 stars A bit flakey
Reviewed in Australia on 9 December 2021
Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase
Sometimes becomes unresponsive and requires rebooting. Sometimes disconnects from the network and requires rebooting. Constantly suggests football news stories even though I've told it I'm not interested. Annoying Alexa adverts on YouTube constantly trigger it so I was forced to change the wakeup word.

Video calling feature works well.
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