Amazon.com.au:Customer reviews: Echo Studio - Smart speaker with high-fidelity audio and Alexa

Top positive review

Impressed

Reviewed in Australia on 21 November 2019

Ordered two Echo Studios and they arrived the day after the release day, I already had an Echo Sub so I paired them up and added the sub, set up was easy, just plugged them in and they were instantly recognised, then just had to set up the speaker group.

The sound is outstanding, it can get very loud and the bass hits you in the chest at higher volumes (they like higher volumes but I doubt your neighbours will).

I originally had them on the carpet but had some spare spiked speaker stands which improves the sound even more as does turning off the spatial setting. I haven't tried with Atmos but that only works with the firestick 3rd Gen (diamond shaped version), 4k Firestick and Firestick Box, all of which are not yet available from Amazon Australia (please release soon Amazon).

Overall very impressed and a good buy.

13 people found this helpful

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Utebloke

False Advertising

Reviewed in Australia on 25 November 2019

This product does not do what it says it can do. It DOES NOT support Dolby Atmos in Australia. The only way to get this is via a Fire TV 4K stick or Fire TV cube. Neither of these are available in Australia. The higher quality sound is only available via Amazon Music HD , again not offered in Australia. If you want a good sounding speaker buy something else and if you want an Echo buy the cheapest one you can get. You will end up with the same functions and sound but more money in your pocket.

144 people found this helpful

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From Australia

Utebloke

False Advertising

Reviewed in Australia on 25 November 2019

Colour Name: Charcoal FabricVerified Purchase

144 people found this helpful

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Barry Mason

Expensive speaker that doesn't tick all boxes. - Avoid

Reviewed in Australia on 21 November 2019

Colour Name: Charcoal FabricVerified Purchase

The speaker is just ok. Was expecting it to be mind blowing like a real dolby Atmos speaker.

With the spatial sound turned on you have to increase bass and midtone levels in order to get music sounding normal again.

Set up wasn't the easiest. Took several tries to get it connected to the right network and then had to wait for a firmware update in order to adjust anything or even add it to a speaker group.

The bass level is a bit disappointing, but the highs are good.

Considering the huge price tag for this, I honestly cannot recommend this to anyone.

Edit: After trial and error I still cannot get Atmos Sound to work, it appears you need a subscription to a service not available in Australia called Amazon HD. So the huge price tag for this speaker is now even more stupid. Do not purchase as it's falsely advertised in Australia as supporting Dolby Atmos.

92 people found this helpful

Helpful

Poor audio quality. Features not available in Australia. Painful to pair.

Reviewed in Australia on 20 March 2020

Colour Name: Charcoal FabricVerified Purchase

I note that Amazon in Australia no longer advertises this product as having 3D sound. When I paid $700 to buy 2 of these speakers, THEY DID advertise 3D sound. I later learned from Amazon support that 3D sound is a feature that isn't available in Australia ... just like the Amazon Echo Auto (for cars) that I bought that does not work in Australia and voice recognition on all Echo products that doesn't allow for more than one voice and is therefore useless in Australia. These are but a few of the features of Alexa that we miss out on in Australia, despite paying for them just as other countries do.

Now lets look at the claim of "High Fidelity" that the Australian Amazon site continues to state ... this is simply not true. They are very average sounding speakers and certainly not worth the price I paid.

I spent several hours trying to get them to work as a stereo pair. When playing music at any level, they struggle to hear and understand commands and get it wrong 50% of the time.

I bought, delivered and installed these speakers for a gift and I have to say, I felt pretty crappy afterwards.

The after sales service I received was also pretty average.

I'm sorry Sir, that feature is not available in Australia but if you stop using your Australian account and set up a US account (requiring you to set up your 38 light bulbs and all your other WiFi controllable devices all over again), some of the features you have paid for may become available. - Wow - thanks Amazon!

62 people found this helpful

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Amazon Customer

Not great as a speaker or an Alexa device. Get a Sonos instead.

Reviewed in Australia on 9 October 2021

Colour Name: Charcoal FabricVerified Purchase

I was expecting to be able to use this to easily play music from my phone as well as replace an Echo Dot for an all-in-one device.

Echo Studio is, unfortunately, good for neither of these.

1. As an Alexa device it is far too loud. We don't need Alexa booming at us that our timers have finished or that she's added items to the shopping list. Honestly its loud enough for our neighbours to hear and at times this can be cringe-worthy. There absolutely needs to be a max volume setting that applies to just Alexa to keep her at a standard useful volume.

2. Playing music. Also poor. The device should support Airplay over Wifi, and it should be logged into Spotify so that it can seamlessly play audio at all times. Instead it is just a bluetooth receiver which I have to pair / connect before I can use it. An additional annoying step making it a pain to actually use.

Speaker quality is not that good for the size and expense of the device. I was expecting better. Our living room is not particularly large, but we found we need to set close to the device max volume to get a good listening experience.

This of course means that the next time Alexa says something its deafeningly loud.

Seriously, did anyone from Amazon even test this device? Horrible. Going back to Echo Dot and no idea what to do with this junk speaker.

4 people found this helpful

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Peter Bell

A good speaker, but the device firmware still needs work to make it reliable and fully usable

Reviewed in Australia on 4 October 2020

Colour Name: Charcoal FabricVerified Purchase

The Studio itself has good crisp treble, and respectable bass, but is let down by the apparently very poor current implementation of Echo device management firmware and control both from the Alexa, and the Amazon Music apps. The fact that the Spotify App also has issues with managing Echo devices (and none when managing Sonos on the same network) is indicative...

A bit painful to set up the first time, but nothing to the pain of trying to go through a subsequent (standard) change of password. I have a very strong sense that overall CX was not factored into test cases for a change of password during product testing.

5 people found this helpful

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P J Schneider

Great sound but frustrated by voice interaction

Reviewed in Australia on 30 September 2021

Colour Name: Charcoal FabricVerified Purchase

This is a nice speak, it's solid, sounds great, and looks nice.

But, I'm unable to use it for the purpose for which I bought it - as a Bluetooth speaker to my work computer - because of the annoying Alexa "feature" of telling confirming to you that the device is connected and the source of the sound ("connected to Macbook" & "playing from X's Macbook" for example). The reason this is so annoying is that this connection is lost if the speaker receives no sound for a period of time (say 10 mins, I'm not sure exactly how long). This then means that if my computer receives an email the speaker with chirp up and say "playing from X's MacBook" in order to play the incoming message sound. Or if I start playing some music through my laptop the same confirmation message Is spoken, or if late at night some trigger connects my laptop to the speaker, Alexa Sparks up without warning telling me something is happening.

This feature probably makes sense in an oft-use Alexa device that you connect to irregularly but for something as expensive and probably task-focused as the Alexa STUDIO (why else would you buy an expensive speaker than to use it in the way I intended) - it's unforgivable. It's a terrible, device experience ruining feature that has no Alexa app setting for disabling it.

For further evidence - search for 'How do I stop Alexa from telling me it's connected to my phone?' and see how many other folks are frustrated by this feature.

It is too late for me to return the speaker, having realised how awful this feature is, so I hope this saves someone the same burden.

One person found this helpful

Helpful

Suncoast

Tries to do more than it can

Reviewed in Australia on 4 July 2021

Colour Name: Charcoal FabricVerified Purchase

We have an Echo 4th Generation which gives tremendous sound for such a small unit. We thought, as hi fi fans, we would try Echo Studio to see how much better sound it could produce. Our immediate reaction was that it tries to do more than a single small unit can ever produce and is not easy to listen to.

The surround sound is unreal, the bass overdone and all in all very confusing to our ears attuned to separate stereo speakers. The confusing almost boom box sound pattern nearly triggered a migraine.

So we are very happy to go back to our enjoying our standard Echo that has no pretensions to produce complex hi fi sound from a single unit.

Helpful

Clive

Better options out there

Reviewed in Australia on 18 October 2020

Colour Name: Charcoal FabricVerified Purchase

Setup up in the media room. Do not buy this as a replacement for a soundbar. I did and lesson learned. The other reviews giving a 1 star are spot on. I would be very upset if I spent $300 on this. Lucky I bought it on sale but still disappointed. Sound does not equal price tag.

One person found this helpful

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D. Velev

The advertised spatial sound is a hoax for now, otherwise the unit is good.

Reviewed in Australia on 6 November 2021

Colour Name: Charcoal FabricVerified Purchase

Once you get it, you will find out that the advertised 3d sound is a hoax, in reality, there is not much difference between on and off settings in the app. To be honest it adds about 10% improvement but nothing close to the advertised great smart sound!

Helpful

Franck

great sound but too big

Reviewed in Australia on 8 August 2020

Colour Name: Charcoal FabricVerified Purchase

Pros : Amazing clear thick sound, and the bass system is the best I've experienced.
Cons : it is really bulk, pretty hard to display in lounge/living room.
Size wouldn't be an issue if the design was a bit more refined and sleek.
If you play music loud, Alexa will have difficulties hearing simple commands such as "next song" or "volume down". Then you will ultimately have to use your phone ...

I really wanted to love it, but its size made it inconvenient for me.
In my opinion, the Sonos beats it.

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Echo Studio - Smart speaker with high-fidelity audio and Alexa

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Echo Studio - Smart speaker with high-fidelity audio and Alexa

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