Amazon.com.au:Customer reviews: Fire TV Stick 4K Max | Wi-Fi 6 Compatible | Alexa Voice Remote with TV controls
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  • Fire TV Stick 4K Max | Wi-Fi 6 Compatible | Alexa Voice Remote with TV...
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Customer reviews

4.5 out of 5 stars
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637 global ratings
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Fire TV Stick 4K Max | Wi-Fi 6 Compatible | Alexa Voice Remote with TV controls

Fire TV Stick 4K Max | Wi-Fi 6 Compatible | Alexa Voice Remote with TV controls

byAmazon
Remote included: Device onlyChange
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Top positive review

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Pete the Geek
TOP 500 REVIEWER
4.0 out of 5 starsGood device, but lacks HDMI Master Audio output. ATMOS is DD+ lossy only. Improving with updates.
Reviewed in Australia on 19 October 2021
Dolby Vision and 4k HLG UHD output is good.
Interface is somewhat overcrowded with advertising and limited app access - it could be easier to use and promotes media options for many services, not necessarily those you subscribe to - paid advertising of a sort.
No KAYO app for Australian users in the Amazon App store, however the inbuilt browser does allow you to login, save a shorcut to the site, and stream through the browser interface in HD very well.
AX wireless is ok, and is improving with every firmware update. Initially it tended not to share 5GHz band very well with capable wireless access points and AC devices sharing the same band - AC devices that usually operate flawlessly in concert with other 5GHz AX devices tend to lose connectivity - perhaps from incorrect RADAR detection from the Fire TV 4k max AX output. Does not seem to play fairly with other AX devices as well as it should, but again this is improving over time .
Plex TV is good, Netflix dolby Vision enabled and Dolby Digital + level Dolby Atmos also works in Netflix if you have a HDCP 2.0 compliant set of devices, but lack of TrueHD audio output means TrueHD Dolby Master ATMOS ot DTS-HD DTS-X tracks in plex are transcoded to non atmos AC3 audio - Atmos is removed from the stream in the process for plex, so this is a real miss and deal breaker for me. Other HD streaming services such as Disney+. Stan, Netflix, AppleTV and Prime can stream low level DD+ Dolby Atmos audio natively.
There is now a USB Hub with Gigabit Ethernet Support sold on amazon with passthrough power, so you can add this an avoid wifi issues. It also support OTG USB drives for storage expansion and media access.

If you really want Lossless Master HD audio and high fidelity high channel Atmos support then you are much better of with a modern NVIDIA Sheild that appropriately supports these audio modes with better external connectivity and gigabit ethernet for high bandwidth media consumption and high definition audio modes.
Performance is very quick and snappy., the interface is rock solid and the voice recognition is more accurate than any other system I have used - my voice is difficult to correctly recognise typically.
Remote has improved since first received with subsequent updates and is very reliable.
The lack of UHD matching Audio capability is a real miss, and I assume results simply from not paying the correct licensing fees to support them - the internal hardware of the device is definitely capable of doing so. Maybe a future software upgrade will sort this. Finger crossed.
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76 people found this helpful

Top critical review

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Mjay
1.0 out of 5 starsRemote stopped working. Replaced the battery then even not working.
Reviewed in Australia on 14 October 2021
I got the replacement remote . It worked for 2 days and again stopped working. I believe battery last for 2 days and then drained out. Amazon should consider IR For remote connectivity rather than wifi.
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23 people found this helpful

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From Australia

MyName
3.0 out of 5 stars Some limitations and Bluetooth not reliable
Reviewed in Australia on 15 November 2021
Remote included: Device onlyVerified Purchase
The Fire Stick Max is working well with some restrictions.

It has a tendency to forget Bluetooth keyboards every week or so and they need to be reconnected manually. I find it much easier to search and control the device with a keyboard than with the included remote.

Alexa seems to search mainly in Amazons Prime Video but not in some other streaming services. That is where a keyboard would come in handy.

The remote is very cheaply made and opening the battery compartment might break it.

The audio setup is limited and the volume can only be controlled via IR on the TV or Receiver. It does not have an option to change the volume in the Fire Stick.
17 people found this helpful
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Thugs inblue
1.0 out of 5 stars Useless junk watch the clip. Cheap squeaky plastic on remote cover ruins the whole product
Reviewed in Australia on 15 December 2021
Remote included: Device onlyVerified Purchase
The media could not be loaded.
 I want to add to my review and show what is a total piece of cheap trash. Watch the video to show that a pile of crap there selling. If you dare to say play a 4K video then you’ll likely get this picture bonus that comes and goes it’s astonishing how out of touch Amazon is to the crap they prevail. To make matters worse in order to return the trash you have to call there customer service and go through endless pointless processes to prove there fire tv stick is in fact junk and of the poorest quality. You can’t just return it like a simple thing. One would guess it’s as they know it’s trash and want to make you give up and throw it away. And not have to replace the poorest quality crap I have seen to date.

The picture is worth more than any words I can come up with.

You can make your own decisions

I am amazed that no one else has discovered that the remote plastic doesn’t for properly and is loose so it endlessly squeaks that’s wonderful and what a bargain basement junk effort for the new fast streaming stick.

It happened on the 4K version as well but oddly the USA version doesn’t squeak and fits correctly so again the junk goes to the idiots in Australia. I can’t stand squeaky poorly made products. It’s so bad that I have even tried the 6 other remotes to see if the cover or the remote is the issue. It’s the remote

Cheap mistake that ruins a somewhat useful device. Well apart from the hiddious interface and complete lack of apps that would be useful.

There is also the Amazon tried and true color space issues that you’d think by now they would address leaving purple and green haze on HDR CONTENT on Amazon videos or perhaps that’s there atrocious post production quality.

The remote sux.
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Nick
2.0 out of 5 stars Fire'Fire TV 4k Max' does not wake from sleep via Harmony integration
Reviewed in Australia on 11 December 2021
Remote included: Device onlyVerified Purchase
Like many other Harmony remote users, I was most surprised to discover an integration fault with Logitech Harmony, all previous gen Fire sticks do not encounter such fault.
Fire tv 4k max pairs with Logitech Harmony Hub, but my 'activity' to watch Fire tv does not wake Fire tv 4k max. Amazon has been aware of the issue for quite a few months, other unsatisfied users have created help ticket # 7296820.
It's been most frustrating to have to wake the Fire Stick with the Amazon remote to get the Harmony activity to actually run!
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Paul Chubb
2.0 out of 5 stars not as polished as it should be
Reviewed in Australia on 8 December 2021
Remote included: Device onlyVerified Purchase
this is marketed as a premium product - so why is so much funky and controlling?

1) we are not planning to use prime video or music but prime is continually pushed
2) we watch content on Stan and Paramount+ via the firestick but searching for content via voice, tries to get us to sign up for a second time to these services to access the content.
3) we regularly get a black screen - I assume it has crashed
4) Every now and then it loses sound with our receiver. Have to re-add or restart the stick
5) the remote has four buttons as shortcuts but no native way to assign them to different content services
6) Third party ways to reassign the shortcut buttons can only reassign the two no amazon buttons
7) I have yet to find a reasonably good way to find content that I am currently working through. The should be listed in recently viewed but aren't
8) when doing advance setup of tvs, says that server is unreachable but can continue by another route
9) navigation of tv brands is unsuitable for the number of brands. Have to press the down for about five minutes to get to the zs

So yes it can be made to work but much more clunky than it should be.
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Damon
2.0 out of 5 stars Wont wake with Logitech Harmony
Reviewed in Australia on 20 December 2021
Remote included: Device onlyVerified Purchase
Integration fault with Logitech Harmony.
Fire tv 4k max pairs with Logitech Harmony Hub, but my 'activity' to watch Fire tv does not wake Fire tv 4k max.
It's been most frustrating to have to wake the Fire Stick with the Amazon remote to get the Harmony activity to actually run!
Apparently being "looked" at but 2 months later no resolution
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El gatto
5.0 out of 5 stars Daim good
Reviewed in Australia on 14 May 2022
Remote included: Device onlyVerified Purchase
Didn’t think I’d like one of these things. But wow the stick is amazing has all the streams (just need an account to login) easy to set up although my volume took abit longer to set up it all worked perfectly when done. The Amazon control also turns my tv on/off which is awesome so I don’t have to use the actual tv remote. Thinking of getting the basic HD Amazon stick for my mums tv
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