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I have been trying out, enjoying, and reordering these pillow inserts for years. They are all over my house in the form of decorative pillows. Mine have arrived clean and well-protected and they will store forever in their deflated form until you need them. The have a zipper and the inside is smooth fiberfill and not lumpy. Here's how this works. These are the insides of pillows. You start with a pillow cover that you have already or you bought (from Amazon). Measure the pillow cover (let's say it measures 16 x 16 inches). Order a pillow insert the same size (16 x 16 inches) if you want a floppy, soft, mostly flat pillow that is easy to insert, or order one size up (18 x 18 inches) if you want a super firm, puffy designer pillow look. I go for the latter. Then, when your pillow inserts come, unzip the pillow cover, unwrap half the pillow insert and pull the unwrapped corners deep into the far corners of the pillow cover. Then shove in the rest of the pillow as you turn the plastic inside out. Finally, put the last two unwrapped corners solidly in the closer corners of the pillow cover, hold the opening together as you zip it up it, recycle the plastic wrapping and you're done. Now enjoy your great pillows. HELPFUL HINTS: If you order pillows one size up, they are harder to insert into the pillow cover. My suggestions are: 1) The pillow inserts arrive deflated = squashed down. Try to get as much of the pillow insert inside the cover as possible before it fully inflates. If you have already opened the pillow insert and let it inflate to full size, the job of inserting it is harder. 2) Be careful of the pillow cover opening while installing the pillow -- when it is unzipped, there is nothing holding the fabric together, and unless you hold the seam, the fabric could tear. After it is zipped up, that seam should be plenty strong. 3) As long as the four corners are stuffed tight into the four corner pockets of the pillow cover, you can fine tune the look of the pillow by molding it with your fingers or gently punching it. If the corners aren't in right, you probably have to take out the pillow insert and try again. Sigh. All this verbiage makes the mating of pillow insert and cover sound complicated. In fact, it is usually perfectly easy -- after the first time, you will be an expert pillow stuffer. I hope this is helpful.
These pillow stuffers are just great. They are supportive but oh so soft. I have previously only used feather pillows but finally got fed up with the feathers escaping everywhere. These pillows are just as soft but much cleaner.
The description says two pillows but you only get one! The box the pillow comes in says "This is a set" in two places on the box. After mine was delivered, I saw another review that said it is only ONE PILLOW. Don't be buy this, unless you enjoy being mislead and only get 1/2 of what you purchase.