To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Mine came today. It has a big scratch on one side and the actual tag keeps coming off that (hinge? I have no idea what that is called) that connects to the chain. No option to contact seller. Could probably go on my desktop to see if there is an option to contact the seller on desktop display but too much work