* Updated FEB2021 - I have now been using this product since its release, and other than the initial issues below, the mesh system has worked flawlessly the entire time. Range is fantastic, speed great and reliability A+.
Highly recommended to increase your current wireless coverage and eliminate dead spots.
...
Let me start with those of you, that have a simple home network, but want wifi coverage throughout your home and property. This product will probably do this for you with minimal setup and time. The App will guide you through the process and within maybe 30 minutes you will be up and running, and your 'experience' will be a good one.
For those of you that have a larger home setup (nearly 100 IP connections), and have multiple wired connections with fixed IP addresses, and you want to communicate between these fixed IP connections and wireless ones, then I suggest you grab a coffee and listen up.
This system is a nightmare, lets start with what you don't get:
1) A manual. The box has 3 simple steps. Unfortunately that doesn't cut it for a proper network. The website only has FAQ's, and those are designed for the most basic questions. There are no diagrams, no instructions, no nothing
2) The website also only shows the Version 1 of this product, and any phone support is in the USA.
When you install it, it will assign a whole new IP range to the wireless connections that is different to your fixed addresses, so communication between the two is not possible. the App does give you options, they are:
1) Change the modem to a manual address in the app..... It doesn't work
2) Change your existing router/modem to be 'bridge'.... this didn't work. Note I have a Telstra NBN connection and the router does have a bridge mode, but did not work with the Eero even when wired correctly
Over the course of 3 days, I would have reset and tried at least 20 times, with every possible combination of wiring and settings to get nowhere. Please also note I am not a novice, and have reasonable network knowledge.
In the end I did what website doesn't recommend and put the Eero into 'bridge mode' itself. Only then did it work correctly and reliably. Basically this means the Eero's simply pass through any wireless traffic to your existing router, and it handles the IP assignment, and leaves the Eero 'dumb' as opposed to the 'smartness' it should be!
For anyone with my issue, this will save you hours of frustration, when in bridge mode, the following happened:
1) Each Eero indicated correctly if it was wireless or hardwired
2) The network became reliable and the connection speed were excellent
3) My property is approx 1100 square metres, and I have one unit downstairs, one upstairs, and one outside. I now can get full signal anywhere on my property, the range is fantastic
4) With the App you can see what is connected to each Eero, as well as the signal strength, and you can also name each connection, so it is easy to identify every connected devices on your network (including hardwired devices, even if not connected through the Eero)
To start, you are required to setup an account, to me that is more or a security issue than a benefit, but it does allow you to operate the App away from home and see your connected devices.
Sorry for the long post, but I really hated the lack of information, to make installation easier on a complex network. It has now been installed for 2 days and is working faultlessly. I also have some old iPads, that seem to have a new life, as their connection speed has improved considerably.
Others things I would have expected:
1) Although each Eero and all connected devices show a signal strength (like your phone signal strength), I would have expected to see a much better display of the connection between Eeros, and show how each Eero is connected to each other (to help better placement and range)
2) A web browser connection to program. Unfortunately everything has to be done with the App.
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Say goodbye to dead spots and buffering
eero seamlessly connects your entire home with reliable wifi. Finally, you can stream, surf, and game from anywhere.
Introducing support for Apple HomeKit-enabled routers
With Apple HomeKit, eero gives you even more protection of your HomeKit accessories and an easy way to manage what they are allowed to communicate with in your home and through the internet.
Convenience and control
From the eero app, you can see what's happening on your network, check device usage, share your network with friends, or even pause the internet.
eero is always getting better
eero automatically updates to bring you security patches, improved performance and new features.
Wifi that adapts to you
eero's TrueMesh technology intelligently routes traffic to avoid congestion, buffering and loss of connection. Play, stream and scroll in every room.
Compare eero systems
| Price | From: $104.30 | From: $272.30 |
| Ratings | (211) | (211) |
| Wifi coverage | Best for homes up to 140 sq.m | Best for homes up to 460 sq.m |
| Wireless network speed | Best for internet speeds up to 550 Mbps | Best for internet speeds up to 350 Mbps |
| Wifi connectivity | Dual-band 2.4 GHz and 5 GHz | Dual-band 2.4 GHz and 5 GHz |
| Ethernet ports | 2 Ethernet ports | 6 Ethernet ports |
| Placement | Worktop | Worktop |
Technical details
eero
|
Wifi coverage |
1-pack: best for homes up to 140 sq.m |
|
Type |
Router (connects to modem as primary router) |
|
Wireless network speed |
1-pack: best for internet speeds up to 550 Mbps |
|
Wifi connectivity |
Dual-band wifi radios, simultaneous 2.4 GHz and 5 GHz, 2x2 MU-MIMO, beamforming, IEEE 802.11a/b/g/n/ac |
|
Wired connectivity |
2 auto-sensing Gigabit ports for WAN and/or LAN connectivity |
|
Smart home connectivity |
Amazon wifi setup, Apple HomeKit, Bluetooth LE 5.0 |
|
Processor, memory and storage |
700 MHz quad-core processor, 512MB RAM, 4GB flash storage |
|
Security and network services |
WPA2 encryption, Family Profiles, DHCP, IPV6, NAT, VPN Passthrough, UPnP, Static IP and Port Forwarding |
|
Required for setup |
Supported iOS or Android device, Internet service (with cable or DSL modem, if required). Learn more about setup. |
|
Environmental requirements |
Operating: 0ËšC-35ËšC, Storage: -25ËšC-60ËšC, Relative humidity operating: 20%-90% non-condensing, Operating altitude: <3000 m |
|
Dimensions |
98 mm x 98 mm x 60 mm |
|
Warranty and Support |
1-year limited warranty. Customer support is available 7 days a week. Learn more about customer support. |
|
Included in the Box |
1-pack: 1 eero, 1 power adaptor, 1 Ethernet cable |
Compare eero products
| Price | From: $272.30 | From: $349.00 |
| Ratings | (211) | (11) |
| System configuration | 3 routers/extenders | 1 router, 2 extenders |
| Wifi coverage area | Best for homes up to 460 sq.m | Best for homes up to 460 sq.m |
| Wifi standard | Wi-Fi 5 (IEEE802.11a/b/g/n/ac) | Wi-Fi 6 (IEEE802.11a/b/g/n/ac/ax) |
| Wireless network speed | Best for internet speeds up to 350 Mbps | Best for internet speeds up to 500 Mbps |
| Wifi connectivity | Dual-band 2.4 GHz and 5 GHz | Dual-band 2.4 GHz and 5 GHz |
| Speed rating | AC1300 | AX1800 |
| Ethernet ports | 6 Ethernet ports | 2 Ethernet ports on eero 6 router only |
| Bluetooth | Bluetooth Low Energy 4.1 | Bluetooth Low Energy 5.0 |
| Zigbee Smart Home Hub |
|
Customer Questions & Answers
Customer reviews
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Top reviews from Australia
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Reviewed in Australia on 29 June 2020
Configuration: 3-pack (up to 460 sq.m)Verified Purchase
Reviewed in Australia on 15 July 2020
Configuration: 3-pack (up to 460 sq.m)Verified Purchase
Reviewed in Australia on 10 July 2020
Configuration: 3-pack (up to 460 sq.m)Verified Purchase
Reviewed in Australia on 29 June 2020
Configuration: 1-pack (up to 140 sq.m)Verified Purchase
Reviewed in Australia on 5 September 2020
Configuration: 3-pack (up to 460 sq.m)Verified Purchase
