To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
LuxUrux Bathroom Rug I don’t usually make comments on products I buy, but I found it necessary to comment on this product! I almost broke my neck getting out of the shower, when this rug slid on a perfectly dry tile floor! It was a danger, because its inferior rubberized backing offers no aid in securing it from slipping! I seriously felt that the product should be removed from sales! Having said that in my first review, I am now compelled to comment on what happened as results of my review! In less than a few hours from releasing my review, I received a message from the company's customer service saying "How can I help and make it right for you". I was surprised, both at the response time and the offer! I responded back, saying I would like a refund! Shortly after, Jessica responded back to my request, saying the refund was no problem, but she still wanted me to be happy, so she explained that the product had been improved! She offered to send me a new rug so I could comment on it,and she felt I would be pleased with it! I agreed, what can you say to service like that! I was very pleased that she cared enough not only to fix the problem at hand, but to make me happy as well! She refunded my money and sent me a new rug a few days later! I stepped out of the shower again on to it! Hooray!! The new rug didn't move at all, it gripped the tile floor very well! I'm very happy to say! I’m also sorry that the last time I didn't get a chance to comment about things like, aesthetics, and quality! So, I will now! I really liked the color, and the construction quality of the rug, plus the shag which is very soft! Yes, I'm very happy with the new rug, but I'm more impressed with the service I received, you don't see that much now days! My thanks go out to Jessica for caring and helping!
I bought this to replace my Mohawk Home memory foam bathmat (I needed a new color). Ordered this because of all the great reviews. I received it and it is thin and not supportive at all. In fact, I kept my Mohawk memory foam and put it underneath this one. Now it is tolerable. Don't trust the great reviews.
I love these rugs! They are fairly priced, fluffy, absorbent, last long & easy to clean. This is my 2nd time purchasing them. Had old ones for 1.5 years. Replaced them because I wanted different colors to match my new shower curtain.
Rug comes straight out of packaging nice and soft! I LOVE the dark blue color and it goes well with my decor. My kids and house guest all say it feels wonderful under their feet. I hope it holds up to washing as well as it should because I love being able to wash my rugs!!