To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I was having issues getting the item because of stricter customs requirements but they were able to help me and answer my concerns and sent me a new product as soon as possible. The packaging and designs are great and the person I bought it for loved the gift.