To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I have bought this bag in dark grey for a birthday present, it is absolutely beautiful, very well made and good quality leather. It looks far more expensive than it actually is, I am so pleased with it I will be buying it in other colours for myself and other people. It arrived very quickly, excellent service.