Amazon.com.au:Customer reviews: Samsung Galaxy Buds Pro, Phantom Black

Top positive review

Not Australian version

Reviewed in Australia on 1 May 2021

For people looking after the Australian version, please note this is not it.

Technical Details page states that the model number is SM-R190NZKAASA. However, the model number I received is SM-R190NZKAEUE

34 people found this helpful

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Bronnie

Extremely disappointed-terrible fit.

Reviewed in Australia on 5 May 2021

The sound was excellent when the earbuds stayed in my ears. I bought these earbuds after I had done quite a bit of research. I have a Samsung phone & the reviews I read pretty good. I specifically wanted them for running & most articles I read said they were an excellent choice for sport. After the first time I wore them I realised I had made a mistake. I had to constantly adjust them and had them fall out of my ears a number of times. I was extremely disappointed by these earbuds and have since returned them. I am however very impressed by Amazon`s return policy.

30 people found this helpful

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From Australia

Josip Broz Tito

Not Australian version

Reviewed in Australia on 1 May 2021

Colour: Phantom BlackVerified Purchase

34 people found this helpful

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Ron Burgandy

Samsung Buds Pro

Reviewed in Australia on 31 March 2021

Colour: Phantom VioletVerified Purchase

Fantastic fit great sound and excellent noise cancelling, cant hear the wife shout at me now.

33 people found this helpful

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Mohsin K. Shams

Almost returned it.

Reviewed in Australia on 26 May 2021

Colour: Phantom BlackVerified Purchase

Used it with S9+. Sound kept muting at irregular intervals during music and movies. Its not like a pause more like skipping. There is silence for a couple of secs then the sound resumes. Tried full charging. Tried gaming mode etc. The sound is great but the muting takes the fun out of it.

Almost returned it. Turns out all it needed was a cache clear of the Bluetooth app under settings. Working beautifully now for the past 1 hour. Will see iow it goes for a couple of more days.

I am keeping these for myself if they keep working without issues.

7 people found this helpful

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U.A.E. stock

Reviewed in Australia on 7 March 2022

Colour: Phantom BlackVerified Purchase

The sticker on the box clearly says that this product is for sale U.A.E., so yeah, it is grey import (at least when you buy from "booksandgiftsemporium"). But the item is brand new, and the price is quite a bit lower than RRP, so I'm not going to complain too much. Never had to make a warranty claim with Samsung tech, so I'd rather have some instant savings than the local warranty. The fit is okay for me with the smallest tips - the buds are not falling out when I walk or run or even shake my head :)

3 people found this helpful

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saburac

Great wireless experience

Reviewed in Australia on 25 April 2021

Colour: Phantom BlackVerified Purchase

It's taken me a while to make the jump to wireless headphones and I've been pleasantly surprised by the buds pro.

The good:
- Great sounding. They have nice tight bass, good vocal presentation and a nice sparkle in the top end. The mid-range is generally good as well but in some music I would like it to be a little more lively.
- Light weight, you don't know they're there.
- They fit my ears nicely but your mileage may very. The tips plug in comfortably and the buds rest slightly on your lobe. They initially felt awkward like they weren't in properly but I got used to it pretty quick.
- Excellent battery life so far.
- Excellent connection strength with your phone (mine is S21). I lose signal about 10m at the other end of my house.
- Excellent call & microphone quality
- Great feature set for those into it - ANC, pass-through etc. all work well.
- Excellent integration with a Samsung device, wearables app is good.
- Touch controls generally work well, I'm still getting used to this and often tap the wrong number of times or whatever so I'm not so taken with this method of operation. I usually just use my watch to control everything but the volume, for which I use the buds.

4 people found this helpful

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Kelvin

Outstanding product,

Reviewed in Australia on 29 March 2022

Colour: Phantom VioletVerified Purchase

These buds have outstanding sound quality picking up all the sound that you don't usually hear with other devices. A pleasure to use with a nice ergonomically design. Very easy to set up and holds a charge for a long period of continuous use. Haven't run the battery down after 10 hours of use. The purple is a nice colour but then I am biased because I love purple 💜. The case is very sturdy and small enough to fit into most pockets. Price is high but you save quite a bit by buying from Amzon. And free shipping with Amazon Prime. But the quality is well worth the price.

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Divya_sathy

Samsung Galaxy buds pro 8/10

Reviewed in Australia on 7 November 2021

Colour: Phantom VioletVerified Purchase

The product was delivered in good condition from Sydney to NZ in 7 days.

The earbuds are very easy to use and once paired, connects automatically with both my android phone and windows laptop. The touch feature and noise cancelling is not not top notch. Call and microphone quality is fantastic though. The earbuds sit comfortably on my ears. I use it mostly for indoors, If I wear them for more than an hour they loosen up a bit and I have to adjust them to keep them in place, which I don't mind .I love the colour of the buds and its compact size.

One negative is the touch feature to pause or switch modes(noise cancelling to ambient noise). It doesn't always work for me, takes multiple attempts to pause or I accidentally change the mode while adjusting them.

Overall I love the convenience of using this earbuds over wired earphones and would recommend this for people who are looking for earbuds for indoor use and who don't need perfect noise cancelling.

One person found this helpful

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Pujith Somavarapu

Worth the price!

Reviewed in Australia on 18 July 2021

Colour: Phantom SilverVerified Purchase

Sound quality on these is excellent, Noise cancellation is fantastic (you have to turn it on for active noise cancelling) and battery life is ok. Case it comes with can also charge the battery when the buds are out back in it, so it can last a long while overall.

One person found this helpful

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Michael

Great Buds but not Australian version

Reviewed in Australia on 23 May 2022

Colour: Phantom SilverVerified Purchase

Great buds for listening to music with a full warm sound. Comfort and fit will always be subjective depending on your ear shape, but these fit mine just fine and produce a good seal that is secure and comfortable.
I have not tested these for calls but the feature of the buds switching to ambient sounds to allow you to have a conversation without switching your music off works well enough, and if you have a galaxy phone the accompanying app provides a whole host of settings and options.

Please note that despite buying these from the Amazon Samsung store, they are not the version (model/part number) that was in the item technical details. The Australian model is listed as SM-R190NZSAASA, however the version I was sent is SM-R190NZSAMEA (Jordan)
Hopefully I won't need to find out how this impacts on the warranty, but if that is a concern for you perhaps go with a local retailer.
When I first charged and paired the buds they behaved exactly as expected; the Wear app picks these up and displays serial numbers for both buds and all app functionality is available. Also, the firmware updated successfully, so while these aren't produced for the local market, they do appear to be genuine.

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Joel

Authentic?

Reviewed in Australia on 15 May 2022

Colour: Phantom BlackVerified Purchase

Was and am a still sceptical as to why price was cheaper then retail price in Australia. Previously bought one from JB HIFI, so comparing the two boxes i found that there were more details in the one from Amazon. Also, am not sure whether this one has Auatralian warranty or not. The Samsung warranty information in the little booklet is different one from JB HIFI Australia and the serial number on the usb charger is more visible compared to the JB HIFI Australia. Other than that, everything seems to be functioning like the one I bought from JB HIFI Australia and it automatically connected when Bluetooth was turned on. HOWEVER, the left ear bud is making muffled noise when switched to ANC or Ambient mode and have processed a refund after using it 1 day.

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2 star		5%
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