To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Came up a size too small for my usual size for ugg boots, when I eventually shoved my feet past the extremely tight braiding on the upper I found the back far too low and my feet kept coming out the back when I walked. The most disappointing pair of Uggs I’ve ever bought.
This item was not true to size and sadly had been purchased as a gift to replace a previously pair so knew exactly the size needed and purchased accordingly. Refund is still to processed by seller more than 3 weeks after the item was returned to them which further compounds the disappointment.
Initially I bought my regular size but was unable to get my feet into the slippers past the tight decorative band. Exchanged for next size up. Much better fit and though still ‘snugg’ (!) I know that the lining will flatten a little over time.