To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Extremely unhappy. I just tried to use this item for the first time. The clasps to hold paper are absolutely impossible to open!! I cannot figure any way to make them work. And now this item is just outside of being able to be returned! I never imagined this could happen!