To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Very stylish and admired by friends. Delivery packaging was very poor, mug rattled round in huge box with badly taped sides and gaping holes where the sides didn’t meet. The first one I ordered was cracked on arrival.