To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Please know your size before you buy. The header states free shipping and returns...... 'depending on size'. Of course, my scrub was a tad too small so I went to return and was charged a return fee. What? You either offer free shipping and returns or you don't. Pick one. I don't see why the size would have any bearing on free shipping and returns, other than drawing people in with a 'free returns' tag line on clothing then playing a little switcheroo after they've clicked on a size. That's unethical and sneaky.