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Xiaomi Mi Roborock S50 Robot Vacuum Cleaner 2nd Generation Australian Version

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15 ratings

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$2,578.03

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Brand	Xiaomi
Controller type	App Control
Are batteries included?	No
Item dimensions L x W x H	34.8 x 35.1 x 9.7 centimetres
Item weight	3.15 Pounds

Product Information

Technical Details

Brand

Xiaomi

Model Number

Product Dimensions

34.8 x 35.05 x 9.65 cm; 1.43 Kilograms

Power / Wattage

230.00

Voltage

240 Volts

Item Weight

1.43 kg

Additional Information

ASIN

B0792BWMV4

Customer Reviews

15 ratings

4.2 out of 5 stars

Best Sellers Rank

24,553 in Home (See Top 100 in Home)
192 in Vacuum Cleaners

Date First Available

21 May 2018

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NICK1960

Finally.......A robot vacuum cleaner like in “The Jetsons”!

Reviewed in Australia on 9 May 2019

Verified Purchase

Absolutely Love this thing! Remember that old cartoon series “The Jetsons” about a family living in a futuristic world full of robots and labor saving automation? I’ve only had the Roborock a week, have utilized him constantly and he really feels futuristic.

The Robot arrived promptly and was at work within minutes of unboxing. He came with a spare air filter, water filter and microfiber cloth for the mopping module. The robot works via the Mi Home App which was simple to download onto all of my devices and extremely simple to use. I nicknamed the robot “Robbie” after the robot of 1950’s fame. As soon as he was told to start cleaning he systematically mapped my house as he worked. He worked very methodically and covered every square inch of my very large house......well the downstairs part. I’m waiting for the Mi Home App upgrade that will allow Robbie to store multiple maps so I can have him save a map of upstairs.

I really love that you can send the robot to specific zones to be cleaned and additionally, there are “no go” zones that you can create. I have a large parrot cage on wheels in the living area ......I drew a no go zone around this as the parrots are breeding and I didn’t want Robbie bumping the cage......no problem.......he just vacuums around the perimeter of the cage which means I don’t need to clean the daily mess they make.

I spend a lot of time in the kitchen.......I usually have to vacuum the floor after I do a major cooking session there.........now....I just sit down for a rest, with a coffee and use my phone to send Robbie in to clean...... he only takes a few minutes and it’s done!

I have several guest bedrooms and a lot of house guests.........it’s so nice to send Robbie in to vacuum before guests arrive and after they leave. He also does the ensuite bathrooms.

I have large carpeted and tiled areas in my home. I also have chunky rugs. Robbie negotiates all of these with ease and it’s satisfying to hear him detect carpeted areas and increase the suction. He really picks up most of the dirt and the floors look really freshly vacuumed all the time. He seems to manage electrical cables......not a problem so far.

The mopping function is very useful on floors that aren’t heavily soiled. I have several bathrooms, and large tiled areas. You do need to be present when the mopping function is engaged. You also need to send the robot to the tiled areas for mopping as it can’t.....as yet.....distinguish carpet from hard floors as far as mopping goes.

I’m eagerly awaiting the Mi Home App upgrade so I can use Robbie upstairs and not lose the downstairs map. In the meantime, my old Roomba can do upstairs..... it takes forever and misses quite a bit compared to Robbie......maybe I’ll just buy Robbie a friend for upstairs so he doesn’t need to work so hard......

One person found this helpful

Helpful

Eiren Green

Really great vacuum!

Reviewed in Australia on 16 January 2019

Verified Purchase

Good suction, easy to clean out, MOPS MY FLOORS FOR ME. Honestly I absolutely love this thing. As someone who owns a golden retriever and has ro vacuum every day, this vacuum has saved me so much time, letting me complete other tasks while the whole house is vacuumed.

3 people found this helpful

Helpful

Arun Moturi

Surprisingly good at what it does

Reviewed in Australia on 30 April 2019

Verified Purchase

It really works. How well? I don't know. Some of us might want to it so clean that you could practically eat off the floor. I'm not that guy. The first time I used roborock it seemed like a gimmick but then I opened it's dust bin and was shocked how much dust it captures. And I love how it weaves it's way through the legs of the dinning table and chairs.I haven't used the mop feature yet but as a vacuum cleaner, it's very impressive. I feel it's a clever, useful and affordable little robot.

Helpful

Scott

Great little robot

Reviewed in Australia on 23 July 2019

Verified Purchase

This robot does what it says and does it well, we have been using him for a few months and very impressed. Can control from anywhere with WIFI signal, links to google home, very cool product.

We even gave him a name thats how much we like him! Rocko the robot.

Helpful

jay

Brilliant vacuum cleaner.

Reviewed in Australia on 4 July 2019

Verified Purchase

Mainly on wooden/bamboo floor and rugs. Works well on both. Wish it was a tad thinner to go under some of the furniture.

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Nova

A little gem

Reviewed in Australia on 30 January 2019

Verified Purchase

This vacuum is performing above my expectation. The app works flawlessly, easy to set up and the level difference in my rooms between carpet/tiles/wooden floors does not affect it at all. would highly recommend.

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Nitish

Useless product!!!

Reviewed in Australia on 21 March 2021

Verified Purchase

Not working after just 18 months of purchase, issue with LSD and cannot find replacement parts or service centre.

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Gaurav Peters

Awesome Dawson!

Reviewed in Australia on 10 June 2019

Verified Purchase

This product is everything it promises. It worked right out of the box and is just so intelligent with great features you can turn on and off- Zoned clean-up, scheduled clean-up and the big one MOPPING !

Helpful

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SLM

Brilliant so far!

Reviewed in the United States on 11 January 2019

Verified Purchase

Update Jan 24 2019:

I have had a little time to see how this vacuum performs in a number of situations. There are some good updates, and some not so good. Let's do the not so good first.

Map saving feature in the app is listed as "Beta" and it is clearly beta. It will save the map, but every ~3 to 6 runs, it also seems to shift that map, overwrite parts of it and get confused in the process. The result is, in my case, that I find my vacuum in the kitchen closet, when she thinks she's in my bedroom, across the house. Last night I had to use the remote control to drive her to the dock, and then when I told her to dock, she ignored the dock and tried to drive down the hall to my office closet, where the dock was now "located". So map saving needs work.

The good news is, it can be re-set by simply docking the robot and turning off map saving and then turning it back on, and that they know it's beta so it will get an update or two to fix this problem in the future. The good news is also... map saving is only necessary to use zone cleaning and no-go zones. So some people can get away without even using it, and re-setting it isn't very difficult.

The good news that I have discovered is that this robot is even more versatile than I thought. It turns out the LIDAR tower on top, with which it "sees", is actually a button in and of itself, and when the vacuum tries to go under something it can't fit under, the button gets depressed and she will conclude she can't fit.

Also, I can not only set my vacuum to perform a scheduled cleanup multiple times per day, but I can also schedule them at different suction settings; so, for example, I currently have it set to vacuum once a day every day except Sunday on Balanced mode, and then on Sunday vacuum on Max mode.

I did try the mopping feature, and I was surprised at how useful it actually turns out to be. I followed the advice I was given to have it perform mopping in zones and have it repeat the zone 3x. There was a zone for each room/hall, and it never ran out of water. I did have to re-fill it after each zone was finished, and it took a lot of manually changing water and cleaning the pad, but it works well enough that even my skeptical girlfriend was forced to admit she saw a real difference.

So far the only problem I see is that the app needs updating to correct the map saving feature. Which is going to happen... so I'll maintain my 5 star rating.

Original Review:

I am coming from three years with a Neato brand D80. I named him Dudly Do-Bot as a joke, but it quickly became "Dumba** Dudley" because he was, shall we say, not very intelligent. He managed to destroy a family heirloom in the form of a mirror, and knocked over it's replacement several times, as well as knocking over small tables with glassware on them, etc. In the end, I was constantly having to help him out from under things, out from corners, and put the dustbin back in several times a cleaning with him beeping incessantly at all times of day. In the end, I had to replace him.

But Dudley did do one thing right. When he wasn't beeping and screwing up, he kept the dust down in my house, which is why I bought him; and without him, it quickly became a problem for me to breathe again. My girlfriend works as a housekeeper, so she wasn't exactly keen on coming home and vacuuming, and I have no vacuum otherwise (tile floors). So a replacement was necessary.

I looked at Neato, Roomba and a number of other options. After a lot of consideration, I was planning to get the Xiaomi Mi, based on amazing reviews. Then this one came out and the reviews were even better. That coupled with the improvements and the wet mopping feature sealed the deal. While I had to pay various bills first, I did manage to get it about a month after Dudley bit the dust.

I have only had it about 24 hours as of this writing, but I will be doing this review in sections over time. So this is "part 1" of the review. And I have to say, I am significantly impressed. Maybe not as much as I might have been were I not as well studied on what the options were, but regardless, I am still significantly impressed. Here is why.

First, getting started was not difficult. I just had to pay attention to the instruction booklet and the Mi Home app while it was being connected to the network. It took me about 7 minutes all told.

Second, updating the vacuum's firmware was easy and flawless.

Third, the instruction booklet is better than I expected; it is translated into English well, although you can tell that whomever did it was speaking English as a second language, as there are some minor word choice errors. That is true in the app as well; but in most cases, it still can be figured out, and the errors are rare and minor in almost all cases. It was a nice change of pace from the crazy "English" I have seen in some other Chinese product manuals.

Fourth, the app is very well done. I say that as someone who used to be a programmer. It has a lot of features, and in fact has almost every feature I could think of or want. For example, nobody who has reviewed this vacuum seems to have mentioned that this vacuum has unlimited configurability for when and where. You can set it to vacuum on a schedule of as frequently as once a day, but you can also create multiple schedules - meaning that you can, for example, have it vacuum five times on Monday, once on Tuesday, not on Wednesday, three times on Thursday, and then four times on Friday, while skipping the weekends.

Zone cleaning allows you to set up multiple zones where it should clean and make up to three passes, all during the same cleaning. So you can have it clean the bathroom rug, the floor next to your bed, and the kitchen, for example, and do so 1, 2 or 3 times in a row.

Virtual barriers work to prevent it from going where you don't want it to go, but so far they have been entirely unnecessary: she recognizes and honors the magnetic barriers I placed around my bedroom mirror for Dudley, and has not touched the mirror. But even if she did, it wouldn't matter, as she is so gentle that she doesn't disturb the pipettes I have situated on top of the perfumery components and glassware on even the smallest (folding) table in my perfumery lab. I couldn't have left that table out at all with Dudley, as he would have (did regularly) either gotten stuck and knocked everything off of it or knocked it over. She also doesn't move the shoe I have holding open my bedroom door for her, which Dudley would always plow through, getting himself locked in my bedroom, which of course resulted in endless beeping from him. Dudley was a bull in a china shop. My new vacuum is surprisingly careful, gentle and precise.

Dudley did not intelligently use his side brush, except by always taking a course that would put it closest to the wall. But what good does that do when the brush stopped spinning, and nothing I did would get it to spin again? My Roborock S5 has a very intelligently programmed and used side brush, which spins gently when she is cleaning away from walls so that it sweeps debris into her path, and when she is near the wall, it spins faster to get things out from next to the wall. Both work very well, and you can tell that a lot of consideration was put into that. Furthermore, she will move in small arcs to use that brush to sweep intelligently, not just in a straight line. That makes it much more effective still.

The only time so far that I had to rescue her was when she managed to swallow the old telephone wire I have near the baseboard coming out of my garage in the kitchen, which Dudley never could get to somehow. When she realized she was caught, she moved backward, which brought a folding chair down around her, trapping her. I have also found evidence that she has been intelligently designed to detect tangles and clogs (socks, for example) and will reverse the direction of her brushes to "spit them out". Have not seen this first hand yet (except for the side brush spinning backwards), but I have found socks on the floor in my bedroom where they were not before she vacuumed, and if she wasn't doing that, it should have gotten stuck in her main brush. It didn't.

Dudley could not fit under my bed. To my surprise, she does - and she has cleaned the entire surface under it. The first time she got stuck because my cat had torn up the liner on the bottom of the box spring, but I ripped it off and now she deftly cleans under my bed.

The first time we ran her fully, the house hadn't been vacuumed in a week, and with a cat and two Yorkies, it gets pretty funky by that point. I picked up most of the pine needles they brought in, but I did leave a few 2-3 inch pieces on the ground to see if they would clog her like they did Dudley. Nope, she sucked 'em right up and kept on going.

Another thing I really like is that when she was done with her first complete cleaning, her dust bin was completely full. With Dudley, he would fill it right where the air came in, leaving the sides of the dustbin empty. It required me to tap the dirt down into the sides, or empty it three times as frequently. She fills her dust bin much more efficiently, which should require less effort on my part.

I also was very surprised to see how much she picked up during today's full cleaning, after I emptied the dust bin yesterday. It was 1/3rd full again.

There are a lot of other features I like. It speaks to me in a pleasant female voice, and it was in English by default. If it gets lost, there is a feature in the app for finding your vacuum, which plays music continuously until you press a button on the top of the robot. The software has a volume control, and you can update and change the language packs, although right now there is only one in English. Updating the language pack installed on the vacuum was something I didn't expect them to be doing.

It also includes a remote control for manual control. You have the four different vacuuming modes (quiet, balanced, turbo and max) plus the mopping mode (I haven't used mopping mode yet). It even has a Do Not Disturb mode, where you can set it to not vacuum or make sounds. By default this is set for between 22:00 (10 PM) and 8:00.

You can also request help and give feedback directly through the app. I have not had to request help, so I can't say how that goes.

Overall, the machine and the app are both 5 star. I am very pleased and very impressed. Even my girlfriend likes the new vacuum. She was expecting to hate it as she did Dudley, but was quickly won over by how intelligently it works.

The only downside I can see has to be the reports of some people having trouble when they need customer service, but if this company is competent enough to get everything else right, I am sure they will eventually get that right too.

One thing I notice that Roborock/Xiaomi could improve is the one thing that Neato (Dudley) does better. That is, the cleaning path. Neato makes sure that their vacuums move back and forth along the long side of whatever area they are cleaning; lengthwise. The Roborock cleans in a widthwise pattern, meaning it takes shorter paths and must make more turns. This is not as efficient for time or cleaning. That said, the higher suction on the Roborock and it's obviously higher intelligence more than makes up for the difference.

There's more, but I can't remember it. I'll update this review in a few weeks or months and give you more information. If you're looking for a great robotic vacuum, though, I can (so far) heartily recommend this one. We shall see how well she lasts.

485 people found this helpful

Jeffrey

Has A Lot of potential but HIGHLY disappoints

Reviewed in the United States on 18 November 2018

Verified Purchase

I bought 3 different robots to try out and keep the one i like most. The Roborock s50, Neato D7, iRobot i7+. The roborock started off great but within about a week it started to constantly error out, saying the brush was blocked even though it wasn't. This is a common problem, google it! they say the fix action is to trim the brush bar down on 3 of 4 brushes but for the price it shouldn't need adjusting to get it to vacuum the darn floor. If you had just hardwood flooring, this would be perfect! but if you have any carpet other than low pile avoid this like the plague. I really wanted to like this product as its nicely made, big battery, voice prompt when errors arise but if it errors out every 7 minutes for no reason, it defeats the purpose of the item. The Neato was my second favorite vacuum, it was a close call between it and the i7+. The reason why i choose the I7+ to keep was because the side brush bar was powerful enough to spin when going through carpet, the neato wasn't and the robo wasn't.

356 people found this helpful

J Valentin

Most complete and reliable robot vacuum of 2018

Reviewed in the United States on 12 December 2018

Verified Purchase

For context, I don't get paid for reviews and only post reviews when I am very impressed with a product, I have also owned a Neato Botvac, Deebot N79S and Deebot 901. I would say the Deebot N79S is good for an entry level robot vac. The Neato Botvac is on the middle of the road with laser navigation and scheduling but no wifi or app integration. The Deebot 901 is probably the cheapest bot with high end features but fails to be reliable with it's mapping capabilities and the battery life is not as good as other high end bots. The Xiamo Roborock S5 has everything you would desire on a robot vacuum while staying on the low side in pricing compared to the rest of the high end bots from Roomba, Neato and others.

If you are shopping for your first robot vacuum have in mind that most robot vacuums will:
Vacuum your house entirely and return to their base for recharging one way or another.
Vacuum on hard floor or short carpets/rugs
Are very easy to use with one button auto clean
Have some type of spot cleaning option for small messes
Have sensors to avoid drop offs like stairs
Have 1 or 2 spinning brushes to pull dirt from edges and corners into their suction
Have some type of bumpers and/or sensors to avoid obstacles
Can clean around obstacles like table legs and chairs
Have filters to keep the air clean which need to cleaned regularly
Can be blocked from going to certain spots on your floor with magnetic strips or other devices (Roomba)
Will get tangled with small cables, clothes, etc that it finds on it's path

So when shopping for bots you want to focus on additional features based on your needs:
Battery life depending on the size of your house
Level of suction depending on how much carpet cleaning you need or if you own pets that shed hair
Ability to clean on taller carpets/rugs
Height - Based on your furniture height to allow to clean below furniture, beds, etc.
Wifi connectivity for features like remote control, mapping, section cleaning, virtual barriers, scheduling, remote tracking of cleaning, finding your bot, etc.
Mopping capabilities (No robot can do as good as a job of mopping as human being with a mop. What they do is drag a damp cloth through the floor. Mostly for dust or lite stains)

Xiami's Roborock S5 checks all the boxes. With Exceptional battery life, great suction, reliable mapping (More on this later), strong mobile device app support, virtual barriers, multiple cleaning modes for max power or more battery life, manual remote control, Google assistant or Alexa integration, useful mopping capabilities, cleaning history with maps, tracking of usage of replaceable parts to know when to replace, voice response, etc, etc.

Battery life
The Roborock S5 can clean my entire house of over 3000 sq feet without having to recharge. This is due to it's great mapping and navigating capabilities which makes it very efficient and it's huge 5,200 mAh battery. This one by far can clean for the longest time of any other bot I have owned. The Deebot 901's battery could not last long enough to map my entire house or clean the entire house on one pass. Neither did the Neato Botvac.

Cleaning Quality
With it's 2000 Pa strong suction this thing sucks! (In a good way). The side brush also has variable speeds. Slower speed on hard floors for avoiding the dirt to fly away and faster on carpets which give more resistance. It will pickup small particles as well as larger items like cheerios. I really love how it cleans my rugs and leaves visible straight lines that complements it's cleaning. The Deebot N79S's weak suction did not do great on my rugs and it's random cleaning patterns did not leave aesthetically pleasing lines on them. The Neato Botvac did as well as the Roborock S5 on the rugs.

Mopping
Again, if your expectation is that this will mop your kitchen floor for you 100% of the time you will be disappointed with this or any “mopping” robot. No tiny robot can apply the level of force human being can apply on a mop nor will it wipe dozens of times on the same spot to clean a hard stain. The way it works is by dragging a microfiber cloth on it's patch while slowly and constantly feeding the cloth more water to keep it damp. First day I was a bit disappointed because while “mopping” it left a 1" line right down the middle of it's path that you could visibly see it was not cleaning. What was happening is that the small wheel on the bottom of the water tank was not allowing the cloth to make contact with the floor. I installed 2 layers of masking tape along the middle of the water tank and that did the trick. Now it “mops” evenly along the length of the cloth. I will include a picture of my modification.

Mapping & Navigation
The Roborock S5 mapped my entire house in one pass and in the 3 weeks I have had it, it has never deleted the map like I have read other bots do. It is so cool to track the route of the bot on the app as it cleaned and mapped the house. The reason I was so impressed by this is because the Deebot 901 had problems mapping my house. Mostly because it could not complete the task in one battery cycle so after going back and charging it has to start again. I am abIe to draw rectangles in the map to have bot clean only in a specific area and automatically go back to it's charging dock afterwards. You can add barriers and no go zones to manipulate where the bot cleans or where not to clean. This is awesome because I like to clean my rugs every day and my hard floors every other day. I discovered that if you did not want to wait for the Roborock S5 to clean the entire house in order to map it you could drive it around the house with the manual controls and it would map the house too. I wish I knew this earlier. Also, the manual controls can help you fix the map if you had issues. For example, one day my son closed the doors of the laundry and the bathroom after I had left the house. The bot went to clean as scheduled but because the doors where closed it adjusted the map as if there were walls there. On the next scheduled clean it would not go in the bathroom or laundry although the doors were open because it had mapped walls instead of doors there. I thought I had to reset the map and re-map the entire house. What I did was manually drive the Roborock S5 into the bathroom and laundry and then back to its base and Walla! The map was fixed without having to remap the entire house. I think this is an unintended feature but it works. One thing very important you need to know is that if you plan to pick the bot up from the floor to untangle or for cleaning the brush or any other reason, you need to make sure the bot is paused and not running. If you pick it up while its actually cleaning without pausing the bot it will delete it's map. You will have to let it remap the house again. In the cleanup menu on the app, if you select “Mop” it will adjust it's cleaning pattern to mop over the same spot twice for better results. In this case, you better vacuum first then mop because it turns the suction to it's minimum. Also, you don't want it to mop on your rugs or carpets so make sure you block them with virtual barriers or no go zones in the app.

Issues
One of my rugs has patterns with dark black lines. Initially the robot just turned around when it got to the lines. What was happening was that the drop off sensors where interpreting the lines as a drop off and was turning around. Since my house is one story and I don't have any drop offs, I covered the sensors at the bottom of the robot with masking tape and that did the trick. The Roborock S5 now climbs on top of the rug and does a great job of cleaning. I would not recommend covering the sensors if you use the bot where there are stairs or any other drop offs because your bot will fall and may break.

Missing Features
The only features that I have seen on other much more expensive bots that the Roborock S5 does not have are:
Ability to save multiple maps for house with multiple stories
I am expecting that Xiaomi will add this feature via software update in 2019.
Auto emptying of the dust bin
The most expensive Roomba does this but you have to pay over $900 for it. As I read the reviews a lot of people are saying that half the time it doesn't even work. I think this is a an unnecessary feature since emptying the bin is extremely easy to do and takes very little time.

Conclusion
The Xiaomi Roborock S5 is rock of a robot vacuum (Pun intended). It simply works as intended which is something I would not say about many other bots with Wifi connectivity and navigation. The cleaning power is off the charts! The control of when and where to clean or not to clean is amazing and works flawlessly. If you do not want to use the app it will also work in auto clean with just a press of a button. The mopping is a nice extra that keeps my hardwood floors dust free and helps maintain my ceramic floors clean. It keeps getting better with Software updates. Overall this bot has a complete set of features and is very reliable at a very attractive price range. I would highly recommend this product for any surface type, larger houses and every day cleaning.

397 people found this helpful

Amazon Customer

Great product

Reviewed in Canada on 21 February 2019

Verified Purchase

Excellent vacuum in midprice range, better than more expensive options . Vendor shipping was very quick. My only concern is short warranty as roborock doesn't support in Canada

13 people found this helpful

Jeff Garoon

Dead after 5 uses

Reviewed in the United States on 12 December 2018

Verified Purchase

This thing literally stopped responding and working after 5 uses. Company refuses to replace it and will only refund 50%. Absolute garbage product and garbage customer service.

305 people found this helpful

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