Customer Review

Reviewed in Australia on 6 June 2021
**This is an updated review. Originally 5-stars, now 2 for reasons below**

Initially, I was happy with my purchase. The item was as described, fit everything I needed and was discrete enough under my desk for my minimalist set up.

After a few days, however, both shelves fell off from under the desk. I discovered quickly that despite PROPER installation (I waited a minimum 24 hours after adhesion to allow for maximum stick) the type of adhesive used was not strong at all. The items I placed inside were light and similar to those in the photo (i.e. regular office items such as pens, glue sticks etc.). The only logical conclusion was the cheap nature of the adhesive strips used. I have since had to go purchase 3M strips that have not come off since.

I also want to highlight the appalling customer service this seller has. I was surprised to find in my package a little slip that said I had been awarded a full refund upon claim. Initially I was really happy about this and immediately went about my claim. That was several weeks ago. Since then, the email exchange has revolved around repeated questions about "where I bought it" "we can't find your order number" etc. even though I have sent through screenshots from my Amazon order page. Let alone the fact emails usually take about 7 days on average to be responded to.

I highly recommended NOT purchasing this product. There are alternatives out there, go for them instead.
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Product Details

3.5 out of 5 stars
3.5 out of 5
2 global ratings
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2 star
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