If these earbuds didn't have such a terrible physical design, they'd be great. I had owned the Buds+ and loved them so I was very excited to buy the Buds Pro. Unfourtunetly, I've only used them a few times since I got them. The reason for this is the are way too big, they barely fit in my ears. They fall out frequently and I'm constantly adjusting them and pushing them back in my ear, which results in significant ear pain after 10-15 minutes. They are so uncomfortable, I am so disappointed. I used them a few times, got frustrated and put them in the cupboard and forgot about them. I'm only realising now that I should have tried and got a refund. I'm so disappointed and upset. $200 down the drain, which isn't easy during covid. To make things worse, I just found out that these buds aren't even an Australian model. They're from overseas. If I could give them a 0-star rating, I would.
I wish I could get a refund but I think it's too late now, I can't find the option. I'll say it one more time, I'm extremely disappointed.