Customer Review

Reviewed in Australia on 4 October 2020
The Studio itself has good crisp treble, and respectable bass, but is let down by the apparently very poor current implementation of Echo device management firmware and control both from the Alexa, and the Amazon Music apps. The fact that the Spotify App also has issues with managing Echo devices (and none when managing Sonos on the same network) is indicative...

A bit painful to set up the first time, but nothing to the pain of trying to go through a subsequent (standard) change of password. I have a very strong sense that overall CX was not factored into test cases for a change of password during product testing.
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