Customer Review

Reviewed in Australia on 17 September 2021
The voice recognition on this device is incredibly frustrating. Compared to our other Echo Dot Gen3 devices it pales in comparison and frequently fails to pick up triggers or commands. It also has an extremely frustrating differences with other Echo voice commands, where things like "alexa, stop" will not stop the media or music playing. The hands-free video selection process is painful compared to something like Siri on AppleTV. Also continually frustrating to open up any app like Zoom as the voice commands are inconsistent, like getting a 50/50 result for "alexa, open zoom" being opening the app or a voice command asking me to holler out a Zoom ID.
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