To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
It used to be when you saw a Simplehuman item you knew you'd pay an exorbitant premium for it but that you'd love it so much you wouldn't care - you knew it was quality and would last practically forever. I have two Simplehuman stainless steel garbage cans. I've had one for 15 years and the other 10 years. I will likely have them that much longer again and then some. This soap dispenser? What crap and what an harassment. Whomever decided it was okay to put the Simplehuman brand name on this abomination should be fired. The lid doesn't click tightly in place on the top so half the time when you pick it up the lid falls of and soap oozes everywhere. Then there's the issue of the shiny silver coating turning green and flaking off. It's a mess. It's ugly. It's cheap. SHAME on you Simplehuman. I will think twice about buying your goods again.