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Very practical but these do tend to easily break! When you push down, the clips have often broke away from the main body making the hole thing totally useless. I have had to exchange 2 but not I I am very careful. Do not push down heavily on it and when opening, grip it tightly so you don’t snap the neck!
I really like the look of this dispenser, however I expected it to last longer than 2 years. The pump came apart and I couldn’t find a way to put it together. I wish they would seek the top portion separately.
I loved the product when I started using it but so disappointed that it broke very easily when I was trying to open it to refill only after 2 months of use. I am not sure what’s the exchange or return policy on this product but I paid higher price point in the category of soap dispensers and if that’s the quality I get than they need to give us a full refund or a replacement. I would still say that it was very good product when I was using it only the opening of the dispenser was very difficult and I knew this will end up breaking up .
I love the hand soap dispenser, so I thought this would be great. First, the instructions are inside the bottle. You need to twist the handle to open the dispenser (not the entire square brick thing at the top). Second, if even a little water gets near or under the dispenser, it starts sliding around the kitchen counter like there is no tomorrow. Third, if you have people who like to put their hands or sponges right underneath the dispensing hole, you get soap all over the top of the container. It holds a lot of soap and is a good temporary fix, but wasn't worth the amount of money I paid given the inconveniences.
First time opening and closing the lid to fill it with soap the cheap plastic screw part broke. It was just a chip and it's still usable, but literally the first thing this did for me was give me a heart attack by chipping it's plastic screw bit. Other than that though it's working well and looks nice. Lots more room for soap than I was expecting.
This is the second one we've purchased. The earlier model was a lot more heavier weight. This one felt a little cheaper. Overall it works very well and does a good job dispensing the right amount of soap. We have the matching hand soap dispenser and it looks nice on the kitchen counter.
Also, the sponge holder is worthless. Just throw it away. It just accumulates dirty dish water, ew.