To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Absolutely loved this fleece upon receipt, that was until the stiching in the collar began to unravel after only being casually worn a few times. What was even more disappointing was that when I reached out to the company I didn't even receive the courtesy of a response. For the added price you do not gain either quality nor customer service over comparable products.