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I order the 2-pack, but only 1 bottle arrived. This is the third time I have ordered this item. The first time and second time, I received it as advertised. Yesterday, my shipment only included one bottle, but I ordered a 2-pack. I have been using this product for years. I always spray my hair with it after toweling it off, and before I comb. I love the product. This makes me think twice about ordering it through Amazon. Someone else complained just 10 days ago. Sneaky mark-up during a National Crisis (Covid-19)? I am usually a forgiving person, but I don't want to get taken advantage of.
My wife loves the Product, so much so that when i buy them i like to get (2) at a time. I ordered the 2-Bottle set and when i went to open, there was only (1) bottle in package. How do you return or complain? sucked it up and figured the vendors helper was having a bad day and only loaded one into shipping box. Might be best to order (1) bottle at a time if there is no big discount getting the two-pack.
This is the second time I've purchased a two pack and something is wrong. This time, one of the sprayers does not pump/work. Luckily they were both for me so I just used the one from the empty bottle on the one that does not work. But probably will not buy this pack again even though it is a great price and product seems to be of quality.
LOVE the product..BUT ..RIPPED OFF!!! CLEARLY STATES (2) BOTTLES!!!! That is ALSO is what drew me to purchase as it is NOT available in STORES!!!! RECEIVED ONLY (1)!!!!!! AND I CAN'T FIND A WAY TO CONTACT THEM!!! Kinda expensive for "1" bottle of discontinued item
I have bought this stuff many times and have loved it! However, the last time I bought it I noticed the label is now a sticker, the smell is different and the ingredients are slightly off... the bottle says “new look,” but I question its authenticity and will be buying elsewhere now. Too late to return.
This product is really good for taming my frizzy hair and making it soft. I'm not happy that I bought 2 bottles and only received one. I would like the other one sent to me and or , give me my money back