To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I ordered this coat according to the sizing chart and it was way too big. The coat is of very good quality and the material and color are beautiful. I was further disappointed that to exchange for a smaller size Amazon would apply only the price I paid to a coat that is now $56 more than the sale price I paid. An even exchange should be an even exchange. For this reason I am getting credit on my account and returning a coat that would have been perfect in another size.