To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I bought this for a friend who does his own videos of Friday night meals. Took it to a shop to have some embroidery work done, looks great and he is pleased. That said, embroidery cost three times as much as the hat.