To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I absolutely loved the product itself...once I received one that was not damaged. I returned/exchanged these bookends 4 times before receiving them undamaged. The box was destroyed and the inside packaging was torn apart.