To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I didn't expect a diamond for the price I payed, but I did expect it to be whole. Base of pen near the tip is for lack of a better word, crumbling. Box and styrofoam packaging were undamaged, just the pen is falling apart.