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The heating pad itself is soft and comfy. However, if you need it on a shoulder, like I do, it's floppy and unwieldy, and doesn't hold the shape of the shoulder. There is also a plastic-y smell associated with the device. I suppose you don't notice if it's under your back. It does fade away.
This heat pad is very convenient. Works well and is also nice to warm the tootsies when its cold. I suppose the highest heat setting is limited for safety reasons but would be nice to get as hot as a standard hot water bottle, but we have hot water bottles for that.
I love this product as it turns itself off after 2 hours so you cannot overheat while asleep. Perfectly for the application for an elderly user with cold legs during the night. It has really solved a big problem.
My mum has been using this daily for relief of severe lower back pain. It’s been great for targeted relief, and the heat settings have been high enough for her needs. The pad is about the same size as an A3 sheet of paper. The controls are good quality and clear, with solid buttons. It came with an Australian plug.
I have chronic pain that always gets worse in the winter. This is my new favourite thing, much lighter than heatpacks and very flexible, and it's nice that I don't have to stay in bed on my big heat blanket to get the same effect!