To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I loved this product BUT it was in 3 Pieces when it arrived and I had to pay $5.00 more to replace it as the price was increased (I wasn’t given the choice to replace it- I had to choose refund and do a new order). The packaging was not robust enough and it broke. Amazon did make it right, but I’m hoping the replacement arrives undamaged.