To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
I ordered three pairs of Nautica shorts. The white and beige coloured shorts were tagged, clean and crisp. However, the navy pair had no tags on them, the zipper and button were undone and the shorts were dirty! They had obviously been worn and returned. Looking at them, they looked like they were worn a few times! I know people try things and return them if they are not right but, for Amazon to receive a pair of shorts that were not clean and had definitely been worn, I find that pretty scuzzy! VERY DISAPPOINTED. I ordered the shorts for my vacation. Now I have to return a pair of scuzzy shorts, will not have a navy pair for my vacation - a replacement pair would arrive too late. I AM NOT A HAPPY CUSTOMER!