To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
It seems a shame to deduct stars for something that delivers on its promise - this is a nicely made rug of 16"x24", just as advertised. But honestly - it's just not big enough. If you think it's going to be, you might want to reconsider. Measure the space where you want it and sketch out at 16"x24" space to make sure you're going to be happy with the size. I'm not.