Top critical review
Reviewed in Australia on 1 December 2019
The chair arrived on time and easy to assemble. However, the footrest had wrong holes installed in them which were too big for the screws they sent. When I contacted customer support, they requested photos and videos back and forth even though I had already emailed them to the given email address stated on the manual. Then found out that they had correct holes installed on the footrest but I had to find them, pierce holes on the footrest and put the screws in. They refunded $5 for my troubles.
The chair is comfortable and felt like good quality for the value. But within just a day the right hand side arm rest started to wobble. It’s because the joints don’t fit well and when I emailed them about it they did not write back to me. So far my experience with the product hasn’t been satisfactory.
But I’m giving three stars cuz it serves the purpose. But you get what you pay for, nothing more, nothing less.