To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
This product is 100% terrible quality. We ordered 1 and it peeled apart within 2 hours. Returned it and I reordered another one hoping the quality of the 1st was a fluke. Wrong. Replacement product was just as bad, again the puppy head peeled away from area around it. I requested a return, mailed it back and a month later my return is still in process. What a waste of money and super frustrating.