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  • 2019 Apple AirPods Pro
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
775 global ratings
5 star
75%
4 star
11%
3 star
5%
2 star
2%
1 star
7%
2019 Apple AirPods Pro

2019 Apple AirPods Pro

byApple
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Top positive review

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Zarahemla
5.0 out of 5 starsGenuine Apple product
Reviewed in Australia on 1 August 2020
I’m very pleased with this genuine Apple product. It came well packed and in the original APPLE wrapping. I would highly recommend this to anyone looking for genuine APPLE air buds.
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13 people found this helpful

Top critical review

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Eric Raeburn
1.0 out of 5 starsThese earbuds were used with earwax in both buds and charging case
Reviewed in Australia on 5 February 2021
These earbuds were used with earwax in both buds and charging case
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49 people found this helpful

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775 total ratings, 329 with reviews

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From Australia

Eric Raeburn
1.0 out of 5 stars These earbuds were used with earwax in both buds and charging case
Reviewed in Australia on 5 February 2021
Verified Purchase
These earbuds were used with earwax in both buds and charging case
49 people found this helpful
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Rex Xiao
1.0 out of 5 stars It is used!!! Why gave me an used???
Reviewed in Australia on 8 February 2021
Verified Purchase
It is used!!!
45 people found this helpful
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Kazi
3.0 out of 5 stars Personal experience with Airpod pro
Reviewed in Australia on 15 July 2020
Verified Purchase
The very well known airpod pro is a quality product in terms of design and sound quality. It has also very high call quality. However, the airpod pro had some significant issues that forced me to pick Samsung galaxy buds plus. One was uncomfortable (after wearing for more than an hour I felt pain inside my ear, even with soft ear tip) and second was very short battery life of about 5 hours. These were my personal experience with the airpod pro.
21 people found this helpful
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N.P(ruben)
1.0 out of 5 stars DO NOT BUY, Noise Cancelling feature doesnt work and Noise chime sounds is terrible
Reviewed in Australia on 30 April 2021
Verified Purchase
I was so disappointed to find my Airpods pro to not be properly working. The first thing I checked was the noise cancellation which is one of the biggest features in this and it DIDNT WORK. Turning the noise cancellation was no different to it being off. I checked with another air pods pro which another family member had bought them at full price locally, and the difference was night and day. The sound quality when playing music was fine but this and the fact that the chime which is meant to tell you the airpods are connected to your phone, sounds like its from a cheaper 12 dollar airpod. Definitely don't buy this if your expecting a fully functional Airpods pro because without the noise cancellation, this is basically a Airpods 2nd gen which is 100 dollars cheaper than what I paid for (200 from full price).
18 people found this helpful
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Zarahemla
5.0 out of 5 stars Genuine Apple product
Reviewed in Australia on 1 August 2020
Verified Purchase
I’m very pleased with this genuine Apple product. It came well packed and in the original APPLE wrapping. I would highly recommend this to anyone looking for genuine APPLE air buds.
Customer image
Zarahemla
5.0 out of 5 stars Genuine Apple product
Reviewed in Australia on 1 August 2020
I’m very pleased with this genuine Apple product. It came well packed and in the original APPLE wrapping. I would highly recommend this to anyone looking for genuine APPLE air buds.
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Customer image Customer image
Customer imageCustomer image
13 people found this helpful
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David
5.0 out of 5 stars Australian model
Reviewed in Australia on 2 September 2021
Verified Purchase
Recieved and checked serial number, is valid Australian warranty eligible for Apple care. New sealed, sound and fit totally exceeds all expectations. People saying they are not for Australian market are incorrect they say for Malaysia which is the same as the ones you get from retailers here. Model number is the same. Check your facts people.
7 people found this helpful
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Fady Narouz
1.0 out of 5 stars Horrible
Reviewed in Australia on 10 January 2021
Verified Purchase
Horrible when making calls everyone complains about loud surrounding ambience sound, have tried everything including getting an exchange
10 people found this helpful
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John
3.0 out of 5 stars Good, but not great
Reviewed in Australia on 21 August 2021
Verified Purchase
These are only marginally better than my first generation AirPods. Battery life is better, but still only lasts 2 ish hours (used mainly for zoom meetings). A bit laggy transferring from iPad to iPhone and sometimes have to manually intervene to move back to iPad. Don’t fit anywhere near as good as original AirPods and do fall out from time to time despite me sitting in one place. Noise cancellation is noticeable, but for my use actually a pain since I can’t hear people when they come to talk to me in person.
3 people found this helpful
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Isaac
TOP 500 REVIEWER
3.0 out of 5 stars Made for Malaysia, whatever that means..
Reviewed in Australia on 2 September 2021
Verified Purchase
The box says it’s made for Malaysia, assembled in China however.
Yet I am not sure wether that should bother me or not. Some people did report differences between products that are made for specific regions. As this is my first AirPods I wouldn’t have a comparison to one made for let’s say Australia.
Otherwise they work and they connect accordingly, decent sound and good sound cancellation.
Customer image
Isaac
3.0 out of 5 stars Made for Malaysia, whatever that means..
Reviewed in Australia on 2 September 2021
The box says it’s made for Malaysia, assembled in China however.
Yet I am not sure wether that should bother me or not. Some people did report differences between products that are made for specific regions. As this is my first AirPods I wouldn’t have a comparison to one made for let’s say Australia.
Otherwise they work and they connect accordingly, decent sound and good sound cancellation.
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Customer image Customer image
Customer imageCustomer image
One person found this helpful
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Adrian Aho
5.0 out of 5 stars Identical to local apple store product
Reviewed in Australia on 24 August 2021
Verified Purchase
I initially purchased my airpod pro from my local Apple Store in Australia however have since returned the product and purchased from here due to significantly cheaper price. The two products are identical in packaging/quality. They both state on box "for Malaysia" so it seems Apple Australia may be just distributing surplus international stock?
The only issue faced was trying to register the serial number to buy apple care online as it said the product was ineligible - solution was to call Apple support for applecare and they fixed the issue to then proceed with the online purchase of applecare.
2 people found this helpful
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