To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Replaced my SMEG one that broke after 2 years what a waste of $$$ anything smeg is. This Russell Hobbs is gorgeous. So quite when heating, I was skeptical but it actually is the quietest jug I have had. Awesome. The lights on it are cool looks beautiful.