Amazon.com.au:Customer reviews: Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera

Top positive review

Interesting features, but very slow!

Reviewed in Australia on 10 June 2021

It has interesting features, does the job, but I am under the impression that the device is from 5 years ago. When you touch the screen to access a menu, you will have to wait a good two seconds for the new screen to appear which is sign of an extremely poor chip. The voice recognition is really good. The screen itself is ok but the light it generates at night will bother you if you are sensitive to full darkness

18 people found this helpful

Top critical review

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Gilly

Was poor, but customer service did help

Reviewed in Australia on 13 June 2021

Bought this hoping for some Australian content which is sadly lacking. Keeps cycling through US baseball, basketball and crime news which is both irrelevant and depressing. Sure I can tell Alexa to play local radio but the video content is all US and the settings (so far) do not allow the ABC (the Australian one!) or anything else local. The pic shows the message received when clicking on the ABC option for video content - smarmy.
It looks like a clunky clock radio - really I prefer my sleek Echo Dot as this offers nothing extra except annoying visuals. Sound quality is good but again, no better than the Dot.
Edit to add: Customer Service emailed me within minutes of this review and changed my settings; this makes the device much more useful with local news content. I still prefer my Dot but this will now be good value.

50 people found this helpful

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From Australia

No complaints

Reviewed in Australia on 4 July 2021

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

Regarding the newer 2021 edition, it has to be said that this item is absolutely wonderful. It took about an hour to set up. Usually spending an hour to set up anything is annoying, but this was quite enjoyable because there are so many options. The hour was spent setting up the different options.

Works perfectly with my echo wall clock

10 people found this helpful

Helpful

Joy Swan

Echo 5

Reviewed in Australia on 10 July 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

This is so good, I love the fact that the screen dims at night and when asked to play music it is not
over the top loud. Also I just love Tech. and this is my favourite so far. Top marks to Amazon.

7 people found this helpful

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SirDickTurpin

Stop The Petty Negative Posts About Echo 5 It's Excellent!

Reviewed in Australia on 8 November 2021

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I thought I'd buy the Echo 5 2nd generation just out of curiosity. I'm really not into new technology. Well.. all of this has changed. The Echo 5 is an outstanding device & I've grown to really like Alexa she's become a real companion that doesn't argue with you guys & she does bring a smile to your face & quite frankly life wouldn't be the same without her now that I've had her by my bedside for a couple of months.
I've added another three Alexa devices to my collection I'm finding the whole experience so enjoyable & she really is helpful. Just ask a question & you've the answer which makes life so much easier. From an alarm to reminders she never lets you down. Putting out the rubbish every week I'd tend to forget on occasions no more with Alexa. Add Amazon music for $4 99 a month for one device & what ever comes to mind in music she simply plays. It's excellent.
Ignore all the negative reviews about this product it genuinely is a really good buy from Amazon & a whole lot of fun. You'll not regret your decision purchasing her. As for single people she's a must too you've always somebody to talk to. I'm learning words in another language that's how good she is for fun.

Well done to everybody involved at Amazon for making such a device available to the public as well they deserve a mention.

3 people found this helpful

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Trillianx

I’m loving it.

Reviewed in Australia on 27 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

I did not expect to love this little thing, but I do. I was devastated when my 12yr old Sony Dream Machine with the 7” screen died. The choice was go with a Google Nest or Amazon Echo. Amazon had a good sale on the Echo 5 so it won and I’m pleasantly surprised.

I did read all the reviews and was concerned about the recognition issues but I don’t find any. I can call “Alexa” from across my dark bedroom and it lights up the way to bed.

After turning off the lights her screen darkens within seconds to show my customised clock settings which aren’t bright, basically a black screen with large digital clock in red numbers.

Playing music is easy and usually plays the right specific track asked for. Sound quality is better than my previous machine and no preloading files necessary. So sweet! Same with my streaming channels.

The alarm can be set to specific days which is great as I work regular shifts part time so no more turning it on and off depending on days.

I’ve synced my iOS calendar to it so it tells me what appointments I have for the day. So no more forgotten appointments.

So overall pretty happy, I’ll probably buy a larger version later for my bedroom and shift this one to the kitchen when I do.

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Amazon Customer

My new best friend

Reviewed in Australia on 17 June 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

No longer do I have to put down my twinkies and get up from the couch to turn off that light. No longer do I have to go to sleep without a friendly voice telling me it will all be OK. The other day she even referred me to the suicide prevention hotline when I confided in her that things in my life were getting too much to handle. And even though the dumb box cant do a simple request like 'turn off the aircon in 30minutes' (unlike google) I still love it

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Vanessa

You cannot just stop at one!

Reviewed in Australia on 23 February 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

This is my second echo show 5, to add to an ever growing collection of dots and an Echo Show 8. Setup is simple - when purchasing from Amazon most of the setup requirement is already done. I love the "play music everywhere" option - I can listen to calming music throughout my house. I use it to remind myself of things I need to do, I can add to the shopping list wherever I am in the house (I have a dot in the bathroom ), and then when shopping check things off in the app. You can group items into rooms and then turn on/off all items in that room with one command. The intercom function is great for calling the kids to dinner. I can turn on the kettle with a simple voice command. It's amazing what these devices can do.

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Mark

Great for the Bedside

Reviewed in Australia on 2 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

Great for having by the bed to watch that late-night catch up on youtube and take the early morning facetime from the sister. The voice command is not as good ass my Dot. It doesn't seem to understand my questions. I have to rephrase many things, and it is not as prompt as my dot hope the next firmware will address these issues. all and all a good product that is affordable with a camera

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Love this product

Reviewed in Australia on 27 May 2022

Colour Name: Deep Sea BlueStyle Name: Device onlyVerified Purchase

So much fun to use. Great to set mood lighting but also makes great morning routines by playing a song we choose, turning the lights on low and then telling us the news headlines, weather and traffic report!

Alexa also plays relaxing music and calls our dogs by their name when she hears them barking.

So many fun little games and functions.

We bought an Echo 8 as well but I feel this one has better voice recognition and the ability to drop in via camera is not available on the 8.

One person found this helpful

Helpful

Alan Randall

A Wonderful Piece of Modern Kit for the Bedroom.

Reviewed in Australia on 1 May 2022

Colour Name: CharcoalStyle Name: Device onlyVerified Purchase

I'm still getting used to this modern computerised kit, the Echo Show 5 is great for an addition to the bedroom, it is a clock, alarm, gives you the weather forecast and the other great feature is that you can ask Alexa any question that you want, you might not always get an answer that you expect, but wonderful for getting a quick response to a question and you don't have to waste time booting up your computer. Also, great value if you get it at a sale price as I did.

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Shelley Birrell

Best addition to the house

Reviewed in Australia on 4 April 2022

Colour Name: Glacier WhiteStyle Name: Device onlyVerified Purchase

Undecided on whether this was a need purchase, however, after using it i couldn’t imagine not having it. Aesthetically pleasing. Was able to set up own images as backgrounds. It actually listens well unlike Siri, who drives me insane! Puts out decent sound for the size. Favourite feature is that you can ask Alexa to adjust the sound level. Plays news updates. We keep in kitchen, used as a radio daily. Highly recommend, Makes it very tempting to switch from an Apple household.

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2...

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Echo Show 5 (2nd Gen, 2021 release) | Smart display with Alexa and 2 MP camera | Charcoal

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