To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
The picture on site is much nicer than actual product. The picture on the urn looks very cheap and not like site picture. Good thing is didn't cost much. Looking for a nicer urn and will throw this one away.