Amazon.com.au:Customer reviews: Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation

Top positive review

Awesome Device

Reviewed in Australia on 27 June 2021

I’m a mature female and this was easy to install and easy to download the app to my phone. Very simple to use the app that allows me to see my home/yard from anywhere and answer the door bell from anywhere as well. Clear pictures and video with a wide viewing range. Night photo and video are high quality as well. I liked it so much I bought two more units. Several of my coworkers liked it so much that they plan to order one for themselves.

5 people found this helpful

Top critical review

All critical reviews›

A. Featherstone

Wish I had read the reviews first

Reviewed in Australia on 8 September 2021

Lesson - always read the reviews before purchase.

Firstly, the set up procedure is one of the most complicated things i have been through - and I am a web developer who deals with complicated technical issues all day, yet this totally flawed me.

Even once set up, simple things like making the video appear on your phone didnt work.

I purchased the extra "chime" box - this also didnt work.

Hard to believe a doorbell could be harder to set up than a $5000 Macbook Pro but trust me it is - by far.

Thank god for Amazon's return policy as this is going straight back!

4 people found this helpful

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From Australia

A. Featherstone

Wish I had read the reviews first

Reviewed in Australia on 8 September 2021

Colour Name: Satin NickelConfiguration: Doorbell onlyVerified Purchase

4 people found this helpful

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Land of Oz

Awesome Device

Reviewed in Australia on 27 June 2021

Colour Name: Venetian BronzeConfiguration: Doorbell onlyVerified Purchase

5 people found this helpful

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Amazon Customer

Its OK, but didn't work fully with Alexa - customer service useless on Alexa integration

Reviewed in Australia on 16 June 2021

Colour Name: Venetian BronzeConfiguration: Doorbell onlyVerified Purchase

The bell and video is OK and easy to physically install and connect to RING app. However though the echo dots announce when someone rings the bell (no need for indoor chime), no matter what I try, I can't talk through the Alexa echo dot to the person at the door. We have to fire up the phone to talk through the RING app. Very frustrating. RING customer service admitted they didin't know much about Alexa after I spent 40 minutes on the phone to them (yet they are all owned by Amazon!!)
I can live without being able to talk through Alexa but wasted spent hours fruitlessly trying to set it up something that is supposed to work easily.

4 people found this helpful

Helpful

Unreliable

Reviewed in Australia on 12 November 2021

Colour Name: Satin NickelConfiguration: Doorbell onlyVerified Purchase

I bought this along with an Echo Show as my new door bell. - I don't have a massive house, but the internet modem is up the other end of the house from the door bell. I'm assuming this is the issue as the Ring door bell looses connection regularly to the point that it is totally unreliable. By time I bough the Ring, the Echo, a drill to install it in my brick front area it was a $500 mistake. Bottom line, unless your door bell is close to your modem, you may have problems.

3 people found this helpful

Helpful

Bowser

Ring Doorbell Cam Is The Best Camera On The Market!!

Reviewed in Australia on 8 January 2022

Colour Name: Venetian BronzeConfiguration: Doorbell onlyVerified Purchase

This Doorbell Camera is Fantastic! I have had it set up and Working for over a Month and my battery has only used 25%, So the Battery life is Amazing! My Wifi is ok where I live but the camera hasn't faulted once! The features are Amazing! The picture quality is perfect! Like a 4K HD Camera! The things you can do in the app or on ring.com made me subscribe. It lets you control the camera to what setting suits your House. The motion sensor is very fast, within 2 seconds I am notified if someone has triggered the Motion Sensor and it hasn't missed one person. And being able to check the camera Live anytime is an excellent feature. I don't have street lights where I live and the Camera on Night mode picks up everything clear as day! The 2 way Microphone is great and I have it set on 2 phones and it lets another person talk through it on my side of the Camera to the person outside with no complications, So 3 of us talk through it together perfectly! It even lets you turn the camera left and right and zoom in also. I recommend this Camera to anyone who is after a cheap way to keep an eye on your house anywhere you are and knowing the battery has the potential to last months, I rate it 10/10 even with having to pay a subscription which I'm Happy to Do after trying all the features in the trial period you get with subscribing at the start and honestly it's not bad at $40 a Year or $4 a Month. One of the Best things I own!

3 people found this helpful

Helpful

Nissology

Good idea; poor execution

Reviewed in Australia on 23 October 2021

Colour Name: Satin NickelConfiguration: Doorbell onlyVerified Purchase

The Ribg Video Doorbell is a dud. I have tried to make it wor without success. Several of my tech savvy friends have had a go. The Ring is defective and, please don’t buy it. It is difficult to set up but if you happen to succeed it does not connect with Alexa.
In short a lot of tine wasted with a poorly implemented device. I shall be returning it as a DOA.

3 people found this helpful

Helpful

Thong Luong

Did not work and customer service very awful

Reviewed in Australia on 13 April 2021

Colour Name: Satin NickelConfiguration: Doorbell onlyVerified Purchase

This is the 2nd ring doorbell I bought, just last week.

Notification of the 1st door bell (bought few years ago) worked perfectly until last week, just few days I bought the 2nd doorbell (my mistake?).

Both door bells work but NO notification whatsoever for motion and ring on my iPhone, iPad, MacBook Air, Apple watch ...

I called Ring last week and after waiting for about 1 hour, I spoke to a technician who helped me to trouble shoot the problems.

Nothing the Ring technician could do as he believed the problems were from my Apple devices!

I have tried to call Ring back again today and has been waiting for about 25 minutes now.

That my experience so far, hope Ring can fix this problem for me.

3 people found this helpful

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Cris1961

Great product !!!

Reviewed in Australia on 28 August 2021

Colour Name: Satin NickelConfiguration: Doorbell onlyVerified Purchase

I have the ring doorbell for about a week now and I love it. It gives me motion alerts so I don't need to stay near the front door when I am expecting a delivery. I can see everything from my phone or iPad and can check what's happening outside my front door. I can also use pre-programmed replies to answer when someone rings the doorbell. I still haven't explored everything this can do but will certainly get around to that. But for right now, it's doing what I expected it to do.

Installation was a bit tricky as it had to be mounted on to a brick wall and our drill wasn't powerful enough but once it was up, it was great. Initially bought the no drill mount but after looking at the mount decided to return it as there was no way it would stay up.

Also bought the ring chime pro but couldn't quite get both to sync and would always lose connection - must be the Wi-Fi strength in the house. Also I realised that I wouldn't need it so returned that as well.

Reasonably priced and got what I wanted ... Would definitely recommend this doorbell !!!

2 people found this helpful

Helpful

Petermar47

Ring doorbell is it value? You decide

Reviewed in Australia on 7 May 2022

Colour Name: Venetian BronzeConfiguration: Doorbell onlyVerified Purchase

well I got sucked in by the commercial and what I did not know is that if you don't purchase a month by month subscription you can't save your daily videos not even to a local device it has to be to their server.. I removed it and it's in a drawer never to be used again in favor for one that allows saving of images for a limited time at no cost but subscription is available if you are so inclined. My other disappointment is that when I got notice of someone at the door the person was gone by time I received notification, I also bought an echo show I could see the front door when I asked Alexa but I could not get notifications, I don't know if I set it wrong but could not find any info on how to set this up.

One person found this helpful

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Stefan Carli

Quite a good unit.

Reviewed in Australia on 9 August 2021

Colour Name: Venetian BronzeConfiguration: Doorbell onlyVerified Purchase

Found this a very easy installation and had the benefit of having a powered doorbell previously. This meant that the Ring doorbell is always 100% charged. Hooked up well to Alexa and the video quality is quite clear. There is a small lag when an alert goes off on my phone until I open it up, but not too bad. I pay 4 bucks a month subscription which isnt too bad for peace of mind of knowing who is at my front door. All in all a good product. The build quality is solid and the app is initially hard to navigate but is ok once your used to it.

One person found this helpful

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3 star		4%
2 star		2%
1 star		4%

Ring Video Doorbell – 1080p HD video, improved motion detection, easy...

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Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation – Satin Nickel (2020 release)

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Ring Video Doorbell – 1080p HD video, improved motion detection, easy... › Customer reviews

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Ring Video Doorbell – 1080p HD video, improved motion detection, easy installation – Satin Nickel (2020 release)

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Ring Video Doorbell – 1080p HD video, improved motion detection, easy...

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Customer reviews