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  • Samsung Galaxy Buds Pro, Phantom Black
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
293 global ratings
5 star
66%
4 star
18%
3 star
4%
2 star
4%
1 star
8%
Samsung Galaxy Buds Pro, Phantom Black

Samsung Galaxy Buds Pro, Phantom Black

bySamsung
Colour: Phantom BlackChange
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Top positive review

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Josip Broz Tito
4.0 out of 5 starsNot Australian version
Reviewed in Australia on 1 May 2021
For people looking after the Australian version, please note this is not it.

Technical Details page states that the model number is SM-R190NZKAASA. However, the model number I received is SM-R190NZKAEUE
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40 people found this helpful

Top critical review

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Bronnie
1.0 out of 5 starsExtremely disappointed-terrible fit.
Reviewed in Australia on 5 May 2021
The sound was excellent when the earbuds stayed in my ears. I bought these earbuds after I had done quite a bit of research. I have a Samsung phone & the reviews I read pretty good. I specifically wanted them for running & most articles I read said they were an excellent choice for sport. After the first time I wore them I realised I had made a mistake. I had to constantly adjust them and had them fall out of my ears a number of times. I was extremely disappointed by these earbuds and have since returned them. I am however very impressed by Amazon`s return policy.
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33 people found this helpful

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From Australia

Jack Mitchelson
3.0 out of 5 stars Still undecided
Reviewed in Australia on 2 July 2021
Colour: Phantom BlackVerified Purchase
Amazing features.
Purchased on a really good Amazon deal.
Have only been using for less than a week.
Sound quality very good.
Galaxy wearable app makes features easy to find and use. ( Have a Galaxy A51 phone )
Must be me , but I can seem to find a comfortable fit , at this stage I do not think I could wear them more than a few hours .
Tried all the tip sizes, but they have fallen out a few times and I do not know if I can trust them to stay in- I am afraid I am going to lose one down the track.
Maybe in ear buds are not my thing ?
I will review again, after another week or so..
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PC
3.0 out of 5 stars Great quality ear buds that work well with my Samsung S21 phone , plenty of features via the app.
Reviewed in Australia on 20 September 2021
Colour: Phantom BlackVerified Purchase
Unfortunately I had to return the product as they did not suit my ear and fell out occasionally. The battery life with noise cancellation is only about 4 hours which I thought was not adequate for my use. Though a good feature is the quick charge when you pop them in their case over lunch break, etc.
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Rohit G.
3.0 out of 5 stars Samsung could have done better as the rival Apple is doing a lot.
Reviewed in Australia on 14 August 2021
Colour: Phantom BlackVerified Purchase
Product is ok. I will not say its a very good product but for the price you will get what you want. The earbuds are not supported by app. Haha so no equaliser.
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Richard M
3.0 out of 5 stars Base boost not noise cancelled.
Reviewed in Australia on 12 January 2022
Colour: Phantom BlackVerified Purchase
Noise is cancelled a small amount but the base is increase of what ever you are hearing to, to hide the noise.
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Aaron Kingi
3.0 out of 5 stars Works ok
Reviewed in Australia on 9 May 2022
Colour: Phantom BlackVerified Purchase
Battery life very poor
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Vinayak Sharma
3.0 out of 5 stars Touch controls can be hard to control
Reviewed in Australia on 24 July 2021
Colour: Phantom Black
The touch control features on the earbuds are very sensitive and don't always work the way they are advertised.
bigger problems are faced when you only wear one bud instead of both at the same time. there are some controls which are driven by the left bud and others from the right one. So if you are wearing one bud only, you can either answer the calls or close the calls depending upon which bud you have.
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Gustini Soedarso
3.0 out of 5 stars Not excellent as I thought
Reviewed in Australia on 31 May 2022
Colour: Phantom Violet
Pro is not as excellent as I thought....specifically with battery life.

It's no different with my old Samsung earbuds
One person found this helpful
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