Amazon.com.au:Customer reviews: Samsung Galaxy Buds Pro, Phantom Black

Top positive review

Not Australian version

Reviewed in Australia on 1 May 2021

For people looking after the Australian version, please note this is not it.

Technical Details page states that the model number is SM-R190NZKAASA. However, the model number I received is SM-R190NZKAEUE

34 people found this helpful

Top critical review

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Bronnie

Extremely disappointed-terrible fit.

Reviewed in Australia on 5 May 2021

The sound was excellent when the earbuds stayed in my ears. I bought these earbuds after I had done quite a bit of research. I have a Samsung phone & the reviews I read pretty good. I specifically wanted them for running & most articles I read said they were an excellent choice for sport. After the first time I wore them I realised I had made a mistake. I had to constantly adjust them and had them fall out of my ears a number of times. I was extremely disappointed by these earbuds and have since returned them. I am however very impressed by Amazon`s return policy.

30 people found this helpful

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From Australia

Josip Broz Tito

Not Australian version

Reviewed in Australia on 1 May 2021

Colour: Phantom BlackVerified Purchase

34 people found this helpful

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Mohsin K. Shams

Almost returned it.

Reviewed in Australia on 26 May 2021

Colour: Phantom BlackVerified Purchase

Used it with S9+. Sound kept muting at irregular intervals during music and movies. Its not like a pause more like skipping. There is silence for a couple of secs then the sound resumes. Tried full charging. Tried gaming mode etc. The sound is great but the muting takes the fun out of it.

Almost returned it. Turns out all it needed was a cache clear of the Bluetooth app under settings. Working beautifully now for the past 1 hour. Will see iow it goes for a couple of more days.

I am keeping these for myself if they keep working without issues.

7 people found this helpful

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U.A.E. stock

Reviewed in Australia on 7 March 2022

Colour: Phantom BlackVerified Purchase

The sticker on the box clearly says that this product is for sale U.A.E., so yeah, it is grey import (at least when you buy from "booksandgiftsemporium"). But the item is brand new, and the price is quite a bit lower than RRP, so I'm not going to complain too much. Never had to make a warranty claim with Samsung tech, so I'd rather have some instant savings than the local warranty. The fit is okay for me with the smallest tips - the buds are not falling out when I walk or run or even shake my head :)

3 people found this helpful

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Cat

Doesn't match iphone

Reviewed in Australia on 1 April 2021

Colour: Phantom VioletVerified Purchase

The sound quality is really good, but it doesn't match with iPhone. The noise reduction function can't be used. The Samsung wearable APP Doesn't work. It just can't connect on the app and the connection will be disconnected from time to time when listening to music via Bluetooth on iphone

One person found this helpful

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Amazon Customer

Great earbuds

Reviewed in Australia on 28 August 2021

Colour: Phantom BlackVerified Purchase

Excellent sound quality, the first earbuds I've owned with noise cancelling/ambient sound selective. I have lost mine in the case after a few days of owning, hope to find them? They do work out and fall out after a while, but my ear holes are a bit small, I've had the same issue with a cheap set also. Would recommend

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HireMan001

Sound is amazing.

Reviewed in Australia on 28 August 2021

Colour: Phantom VioletVerified Purchase

Everything but the falling out when chewing or moving around is awesome, you won't be able to go jogging with these puppies! But to sit on the couch & immerse yourself in quality sound is mmmmmmmazing.

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Eric

Good product

Reviewed in Australia on 6 May 2022

Colour: Phantom BlackVerified Purchase

It's a good product, audio quality is great, but the noise cancelling is not very good, you can still hear a lot of the environment sound.

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Chaminda Amarasekara

Good quality

Reviewed in Australia on 7 March 2022

Colour: Phantom BlackVerified Purchase

Sound quality is very good, easy set-up. Bit uncomfortable when you wear it for long time. I have changed the ear pads to a large trying to reduce it. Fitting is good. So far so good.

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