My old kettle had two major issues - the spout would drip water everywhere and the boiling was extremely loud (which is a problem as I have an open plan living/kitchen area so I would have to pause Prime Video on the TV whenever I wanted a hot drink...). This new kettle has a metal spout that does not drip any water - I can pour water from a great height and the water will flow perfectly and predictably into my mug and leave no mess. The noise level of the kettle boiling is very low and I no longer need to pause what I am watching on the TV. The lighting effect is a nice classy touch that complements the metal construction very well. The handle is large and comfortable with no sharp edges and is cool to the touch even immediately after boiling the water. Overall, extremely happy with this kettle!